Consumer Sr. Analyst

KeyBank•Seattle, WA

19h•Hybrid

About The Position

The Senior Consumer Analyst is responsible for delivering consumer client analyses, insights, and hypotheses to support and implement business growth initiatives. This role involves researching external market trends and competitive data to inform strategic decisions and executing small to medium-sized business initiatives in collaboration with cross-functional teams.

Requirements

Bachelor's Degree or equivalent experience (preferred)
Minimum of 3 years' experience in financial services (preferred)
Ability to understand business partner strategy and financial impact.
Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.
Effectively setting priorities, managing timelines, and coordinating resources to execute business initiatives.
Skills in guiding teams through business changes driven by data insights or new initiatives.
Written and verbal skills; ability to organize information in a clear, consistent format; ability to articulate a clear, well-thought-out message and formal delivery; skills in creating PowerPoint presentations.
Strong teamwork and interpersonal skills.

Responsibilities

Build analytics, reports, and formulate client hypotheses using internal data and external market research.
Specify business system enhancements or modifications to support recommended initiatives.
Evaluate analyses to identify and recommend business growth opportunities to senior leadership.
Manage small to medium-sized projects resulting from approved business initiatives.
Establish and maintain processes for monitoring and measuring post-initiative results.
Provide proactive reporting and insights to drive business performance.
Address and remediate technical and client experience issues.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.