Consumer Research Specialist

AMOREPACIFIC US, INC•New York, NY

10d•$70,000 - $80,000

About The Position

AMOREPACIFIC US Inc. is seeking a Consumer Research Specialist for its Americas R&I Center. This role involves managing various consumer research projects to understand North American market and consumer trends, as well as gathering feedback on products. The insights generated will be crucial for informing marketing and sales strategies, and for the development of new products.

Requirements

Bachelor’s degree in Science, Cosmetic Science, Chemistry, Biology, Business, Marketing, Consumer or Market Research, Psychology, Statistics, or a related field
Minimum 3 years of experience in consumer or market research, cosmetic product development, product evaluation, or a related field
Experience designing or managing consumer studies, product testing, or cosmetic development projects
Knowledge of qualitative and quantitative consumer research methodologies
Understanding of cosmetic product development and product evaluation processes
Ability to translate business questions into appropriate research objectives and study designs
Strong analytical, data interpretation, and insight-generation skills
Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
Strong report-writing, presentation, and verbal communication skills
Web- and literature-based research and summarization skills
Strong project management, prioritization, and organizational skills
Active networking and relationship-building skills
Creative problem-solving and critical-thinking skills
Proactive and collaborative approach to working with cross-functional and global teams
Confident self-starter with a high level of drive, energy, and professionalism
Consumer-focused, curious, and insight-oriented mindset
Self-motivated, responsible, diligent, and trustworthy
Results-oriented, resourceful, resilient, meticulous, and hands-on
Strong sense of urgency with the ability to prioritize and meet deadlines
Adaptable and comfortable working in a fast-paced and dynamic environment

Nice To Haves

Experience in the beauty, personal care, health, food, or consumer packaged goods industry preferred
Experience working with external research agencies or testing partners preferred
Personality and principles aligned with AMOREPACIFIC’s ABC Spirit

Responsibilities

Initiate and oversee internal consumer and market research projects, including coordinating the logistical and technical aspects of research studies.
Design and execute various consumer research studies, including focus group discussions (FGD), in-depth interviews (IDI), home usage tests (HUT), etc.
Synthesize research data into insightful reports and compelling proposals that directly inform product and marketing decisions.
Cultivate and maintain an active network with research partners.
Attend customer research seminars, report main contents, and propose new customer research models.
Continuously explore and integrate new research methodologies to stay at the forefront of consumer insights.
Monitor and analyze consumer/market trends, including competitive brands' launches and consumer feedback, and generate related regular reports.
Manage internal consumer research panels and utilize them to conduct consumer research.