Consumer Regional Manager
BOK Financial•Addison, TX
•Onsite
About The Position
The Consumer Regional Manager leads the sales, service, operational, and talent performance of an assigned region of financial centers. This role translates enterprise, division, and market strategies into consistent execution while driving financial performance, client experience, operational excellence, employee engagement, and leadership development. The Consumer Regional Manager partners across business lines, supports community engagement efforts, and influences outcomes through collaborative leadership, disciplined execution, and a culture of accountability and high performance.
Requirements
- Bachelor's degree in business, finance, or related field of study and a minimum of 10 years of combined experience in sales management and the financial industry, including experience leading multi-site teams and developing people leaders, or equivalent combination of education and experience.
- Extensive knowledge of consumer financial products, business banking, and related services.
- Strong understanding of multi-site sales and service operations.
- Knowledge of consumer banking laws, regulations, compliance requirements, and risk management practices.
- Ability to develop and execute consumer banking strategies designed to achieve business objectives.
- Strong coaching, leadership development, and talent management capabilities.
- Ability to analyze performance data and leverage financial insights to improve results.
- Strong communication, collaboration, and relationship-building skills.
- Working knowledge of client experience principles and service recovery practices.
- Ability to exercise sound judgment, prioritize effectively, and lead through organizational change.
- Knowledge of community engagement, market dynamics, and brand stewardship.
Responsibilities
- Lead financial center sales, service, and operations to achieve business goals.
- Grow client relationships through integrated sales and service strategies.
- Coach leaders using data-driven performance insights and trends.
- Ensure compliance, operational consistency, and effective risk management.
- Enhance client satisfaction through strong service and recovery practices.
- Recruit, develop, and mentor leaders and bankers across the region.
- Foster collaboration, accountability, and continuous team development.
- Drive strategic initiatives and strengthen community and brand presence.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
