This is an Attorney position for the Office of Consumer Protection. The Consumer Protection Unit is responsible for a variety of professional investigative, compliance and administrative work related to the Montana Consumer Protection Act, MCA Sections 30-14-101 through 2602, and applicable Montana Rules of Administrative Procedure, including administration and enforcement related to Personal Solicitation Sales; statutory requirements governing Service Warranty Contracts; compliance with the Telephone Solicitation No-Call List; Impediment of Identity Theft (data breaches and data privacy); Regulation of Debt Settlement Providers; the Montana Consumer Debt Management Services Act, and the Montana Telemarketing Registration and Fraud Prevention Act. The Unit fields and processes thousands of inquiries or complaints about fraudulent, fake, unlawful, unfair or deceptive acts or practices of persons and businesses. It ensures compliance with state and federal laws by investigating persons and businesses engaged in unlawful or deceptive acts or practices; conducts informal dispute resolutions; and, if necessary, pursues formal legal enforcement actions to obtain injunctions, restitution to consumers, and civil fines or penalties. The Unit investigates and pursues enforcement of complaints regarding the Unauthorized Practice of Law in Montana by persons not licensed to practice law in the State of Montana. It represents the Tow Truck Resolution Committee, including in formal and informal contested case proceedings subject to the Montana Administrative Procedure Act (MAPA). The position participates in certain multistate working groups to stay abreast of consumer issues affecting Montanans, including with respect to student or consumer debt matters, data privacy, illegal robocalls. The role involves outreach and public education to consumers, county attorneys, and businesses or trade associations (such as contractors, auto dealers and banks or credit unions); creates pamphlets and other published materials; responsible for media interviews; press releases and consumer alerts, public service announcements, and postings on the DOJ’s website and Facebook Page. The position also works with County Attorneys and various trade or business associations and consumer advocacy organizations such as AARP and BBB.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees