Consumer Processor

First Bank Midwest•Carmel, IN

12h•Remote

About The Position

This position will support Consumer Loan Officers in the loan origination process with an emphasis on post-application functions. Other responsibilities will include assisting with applications, closing and general loan file maintenance and servicing as needed.

Requirements

Adaptability – The degree to which one demonstrates openness to change and new ideas.
Adjust to changing work requirements
Respond to new situations
Initiative – The ability to perform job responsibilities independently and responsibly.
Proactively complete tasks
Solve problems
Improve processes
Enhance products
Attention To Detail-The level at which tasks are performed carefully, accurately, and in accordance with specific instructions.
Consistency of work quality
Compliance with standards, requirements, and expectations
Tracking of numerical data and detailed organizational information
Careful application of grammar, spelling, and punctuation rules.
Customer Relations-The degree to which customer service and professional rapport is demonstrated in the day-to-day business environment.
Abide by established quality customer service levels
Attentive to internal and external customer needs
Productivity-The level of work output or efficiency as compared to a standard or comparted to others.
Uses time and resources well
Meets established deadlines
Teamwork and Cooperation-The degree to which individuals promote a collaborative, cooperative, and productive working environment.
Demonstrates sensitivity
Promotes working together
Provides support
Respectful of others

Responsibilities

Board loan to core system
Fund loan as instructed on Closing Disclosure
Deliver loan to investors
Board participations to system when funding received from investors
Track and update Final Title Policies
Complete Loan Estimate and provide to client within required timeframe
Order appraisals, title work, flood certification, mortgage insurance and verification as instructed on loan set-up sheet
Process rate locks
Maintain file in anticipation of closing
Communicate with Loan Officers, title companies, insurance companies as necessary
Order Payoffs
Prepare Closing Disclosure and ensure provided to client in required timeframe
Prepare closing documents and print closing packages for loan officer/title companies
Support Loan Officer during closing as needed
Process unoriginated files (denials, withdrawals, etc.)
Ensure appraisals are provided to customers
Provide support to Loan Officers
Complete Quality Control audits as requested from investors