Consumer Loans Officer

Sunrise Credit Union•Brandon, MB

2d•Onsite

About The Position

The Consumer Loans Officer is responsible for interviewing loan and mortgage applicants, analyzing financial information, assessing credit, and approving loans and mortgages within discretionary limits or making recommendations for approvals/declines to a supervisor. This role involves determining loan conditions, inputting information, printing documents, verifying collateral security, and registering appropriate documents. For mortgage loans, the officer initiates instruction letters and security documents, forwarding them to a credit solicitor for an opinion. They are also responsible for advancing funds or loans, reviewing loan file documentation, securing signatures, and advancing loans upon completion of signing. The position requires conducting follow-up on delinquent accounts, maintaining collection procedures, and initiating or recommending actions to minimize risk. Daily review of overdrafts and instructing support staff on actions within credit union policy are also key duties. The role includes completing and submitting reports for external programs and internal accounts on a monthly basis, which may involve government reports, municipal property tax reports, credit card reports, and analysis of Central reports and GL information. Additionally, the Consumer Loans Officer conducts annual reviews of lines of credit, acquires and reviews monthly operational reports from member businesses, and audits loan files for registrations, document execution, and condition fulfillment. The role also involves identifying opportunities to promote and cross-sell credit union products and services, developing strong member relationships, participating in sales campaigns, establishing business contacts, and interpreting branch operating procedures and lending policies. Other duties may include loan clerking and other lending levels as directed by the branch manager/immediate supervisor.

Requirements

Post secondary education
Graduates of CUIC Management Studies Program
Proven track record in credit union/financial institution environment

Responsibilities

Interview loan and mortgage applicants, analyze financial information, assess credit and approve loans and mortgages within discretionary limits and/or make recommendations for approvals/declines to supervisor.
Determine conditions of loan, input information and print documents.
Verify search on collateral security, register appropriate documents as required.
For mortgage loans, initiate instruction letter and all security documents as applicable and forward information to credit solicitor for opinion.
Initiate action to advance funds or advance loans as required. Review loan file documentation, secure appropriate signatures and advance loan on completion of signing.
Conduct normal follow-up on delinquent accounts and maintain a systematic collection procedure for early identification of problem accounts and promptly initiate or recommend appropriate action to minimize risk.
Review the overdraft daily and instruct support staff to take action within credit union policy (ie., member calls, NSF, or follow up).
Complete and submit reports for external programs and internal account and balance to house accounts on a monthly basis which may include: government reports for subsidy programs, municipal property tax reports, credit card reports and/or analysis of sundry Central reports and GL information.
Conduct annual reviews of lines of credit.
Acquire and review monthly operational reports from member businesses (ie.accounts payable, accounts receivable, financial statements).
Daily review loan information input against computer reports.
May Review the overdraft daily and recommend appropriate action within credit union policy.
Audit loan files for appropriate registrations, proper execution of documents and verify that all conditions have been met.
Identify opportunities to promote, up sell, and cross sell the credit union credit products (ie., consumer loans, mortgages, lines of credit, credit cards, authorized overdraft) and deposit products and investment vehicles.
Exhibit a high commitment to member relationships by promoting the concept of relationship marketing. Develop an affiliation with members by knowing individual member and his/her business relationship with the credit union.
Enthusiastically take part in campaigns, specific marketing initiates and/or promotions for new products and services that promote sales and growth in key target areas.
Establish effective member/non-member relationships and business contact (ie., lawyers, realtors, accountants). Customize the business package to suit specific member requirements by matching deposit services, loan services, card services, employee and sundry services to business member needs.
Portray a good sense of teamwork and establish team relationships with other staff by displaying a willingness to assist others and contribute to team goals by offering ideas and suggestions in a positive fashion.
Interpret the branch operating procedures, lending policies and security requirements and ensure that guidelines are adhered to.
Other duties as necessary under direction of your branch manager/immediate supervisor. These duties include, but are not limited to loan clerking duties and other levels of lending, particularly where a branch does not have availability of these lender/clerk positions.