Consumer Loan Underwriter - Middletown, NY

Heritage Financial Credit Union • Middletown, NY

1d • Onsite

About The Position

Heritage Financial Credit Union is seeking an experienced Consumer Loan Underwriter to join their collaborative team. This role is responsible for making sound credit decisions and supporting a wide range of consumer and indirect loan products. The ideal candidate will be analytical, detail-oriented, and passionate about helping people achieve their financial goals. Heritage Financial Credit Union is a member-owned financial institution dedicated to providing affordable financial services and building stronger communities. They aim to be a leading financial institution by fostering a culture of excellence, where employees feel valued and respected, and have opportunities to thrive. Their core values include Experience, Service, Integrity, and People.

Requirements

• Two-year college degree preferred, plus two years of related underwriting experience; or a comparable combination of education and experience.
• Knowledge of accounting principles, fair lending practices & Lending industry guidelines, and good communication skills.
• Working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work.
• Experience using P.C. based software including Microsoft Office.
• Ability to project a professional appearance and positive attitude at all times.

Nice To Haves

• Experience in consumer and indirect loan products.
• Experience in fraud detection and prevention.
• Experience in home equities and commercial lending (for cross-training purposes).

Responsibilities

• Underwrite and process various consumer loan applications, including personal, auto, home improvement, credit card, and Indirect Lending automotive loans, in accordance with Credit Union Policy.
• Perform support duties related to the lending function within the credit union.
• Perform responsibilities in accordance with federal and state regulations, credit union policies and procedures.
• Maintain a thorough understanding of HFCU’s Loan Policy and underwrite loans in accordance with those parameters.
• Proficiently manage pipeline with an emphasis on organizational and multi-tasking skills.
• Underwrite loan applications generated through various channels (in Branch, Online, and Indirect Lending) following established CU policies and procedures.
• Maintain a working knowledge of current loan fraud trends, leveraging internal tools and resources to evaluate incoming consumer loan applications for potential fraud.
• Collaborate effectively with branch personnel, processors, and other underwriters to ensure loan applications are fully completed, necessary supporting documentation is received, and the loan closes properly.
• Gather background information on applicants by obtaining credit bureau reports, verifying debts, and calculating aggregates and ratios to determine credit union exposure in terms of secured and unsecured debt.
• Analyze loan applicants’ financial status, credit, and collateral to determine the feasibility of granting loans and provide feedback to branch personnel or financial counseling to members if applicable.
• Approve consumer and indirect lending loans within authorized limits and communicate decisions to branch personnel and/or dealers.
• Recommend approval or denial for loans in excess of authorized limits; explain reasons for declines and provide counter offers whenever possible.
• Process adverse action notices for declined loans.
• Recommend operational procedures to increase the effectiveness of department operations.
• Assist in conducting training on loan origination system for end-users and troubleshoot end-user system issues.
• Serve as a resource on consumer products/services of the Credit Union; respond to internal and external loan-related member questions and research; may provide guidance on consumer lending practices, loan policies, and procedures.
• Work together with all areas of lending, including origination, consumer lending, indirect lending, servicing, and collections, to ensure an efficient, effective team-based division.
• Process/Analyze/Maintain Lending Department reports as assigned.
• Participate in department and/or strategic projects as directed.
• Meet or exceed objectives set for accuracy, volume, and profitability of all consumer and indirect loans, as well as meet or exceed established service level and business unit strategic goals.
• Assist in credit review training for end users.
• Cross-train in additional lending areas, including home equities and commercial lending, to broaden underwriting knowledge and support operational needs.
• Perform other related and unrelated duties as requested and therefore required.

Benefits

• Paid Time Off & Paid Federal Holidays
• Medical, Dental, Vision & Life Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSA)/Health Savings Accounts (HSA)
• Supplement Benefits: Critical Illness Care, Identity Theft Protection, Pet Insurance, Legal Services
• BenefitsPlus+ perks program (travel, entertainment, gift cards and so much more)
• CareNet - benefits concierge service
• 401(k) with 5% Employer Match
• Educational Assistance
• Paid Time to Volunteer
• HFCU Logo-wear

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree