Sr. Consumer Loan Underwriter

OneAZ Credit Union • Phoenix, AZ

1d • Onsite

About The Position

This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027. This position has the authority to approve, and/or decline consumer loan requests which includes Home Equity loan products. This position will work in a call center environment in partnership with our branches. Consumer loan applications will be received from on-line sources, Credit Union branches, indirect channel, and direct calls from our members and dealerships.

Requirements

• High school diploma or GED required
• 5 to 8 years of similar or related experience.
• Minimum of five years in consumer loan underwriting
• Strong working knowledge of the industry-standard loan programs being offered

Nice To Haves

• Associate’s degree relevant fields preferred

Responsibilities

• Works closely with management to ensure expected service levels to members and internal associates are met.
• Assists in the training of department personnel to ensure service levels, policy, and procedures are understood and implemented.
• Promotes partnership and teambuilding between Consumer Loan Fulfillment, branches, and other business areas, resolving issues and maintaining effective communications.
• Requests for applicant credit reports, background checks, reference checks, and other information pertinent to loan applicant's evaluation.
• Analyzes applicant financial status, credit, and asset evaluation to determine feasibility of granting loan or submits application to management for verification and recommendation.
• Resolves uncertainties relating to member application information through inquiries with applicant or creditors.
• Approves loan within specified limits or refers loan to Consumer Loan Fulfillment management for approval.
• Responsible for underwriting consumer direct loans including vehicle loans, recreational loans, indirect loans, unsecured loans, share secured loans, credit cards, and home equity products.
• Confirms accuracy of income, indebtedness, ratios, loan-to-value, and calculations necessary for final loan decision.
• Refers loan to management if the loan amount exceeds the authorized lending authority.
• Works closely with processing, closing, funding and quality assurance to ensure that the member benefits from the loan product.
• Compiles loan package and facilitates negotiation of loan structure with applicants, including fees, loan repayment options, and other credit terms.
• Communicates underwriting decisions in written form to the member/branch, and follows up with branch staff on questions regarding the decision.
• Educates the branch and/or member of steps that can be taken to ensure credit quality and future approvals.
• Assist as requested in training new Consumer Loan Fulfillment team associates and branch lending associates, as assigned by leadership.
• Ensure loan agreements are complete, accurate, and in compliance with policy.
• Advises loan manager of external factors that may affect established lending policies, such as new or revised legislation and regulations.
• Recommends and implements appropriate changes to established policies and procedures.
• Maintains thorough knowledge of all federal and state regulations governing consumer lending, including real estate lending regulations.
• Maintains knowledge of all Credit Union departments and their interaction with the Retail Lending team and the Consumer Loan Fulfillment team.
• Provides loan data to support marketing and sales promotion programs.
• As volume dictates, assumes responsibilities and duties throughout all areas of Consumer Loan Fulfillment, including and not limited to taking inbound phone calls from branches, dealers and members; following up with members regarding loan decisions; setting loan closing appointments and equity loan processing.

Benefits

• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Low-cost Medical, Dental & Vision plans
• Paid childcare assistance
• Award-winning 401K
• Gym fee reimbursement
• Tuition Reimbursement
• Student loan repayment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED