Consumer Loan Underwriter (I, II, Senior)

BLACK HILLS FEDERAL CREDIT UNION•Rapid City, SD

9d•Hybrid

About The Position

We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members. At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.

Requirements

Two-year college level of language, math and reasoning skills.
One to Three years of relevant experience required (for Underwriter I).
Three to Five years of relevant experience in lending and/or underwriting is required (for Underwriter II).
Five years or more years of relevant experience in lending and/or underwriting is required (for Senior Underwriter).
Ability to understand and follow complex written and oral instructions.
Ability to work in a high pressure, fast paced, and detail-oriented environment.
Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others.
Ability to communicate professionally clearly and concisely, both orally and in writing.
Ability to prepare and maintain confidential records and reports.
Ability to gather, assemble, correlate, and analyze financial data and develop solutions.
Ability to analyze statistics and financial data.
Ability to assess and prioritize requests to ensure that all members receive the highest quality service possible.
Ability to interact with other credit union areas and vendors in a professional manner.
Ability to work within precise standardized guidelines.
Ability to take initiative to resolve problems or unique circumstances.
Must maintain the ability to interact with leadership in other areas, dealers, vendors and team members with a calm and professional approach at all times.
Vision: A sighted person to handle cash transactions and verify financial transactions. Ability to complete necessary paperwork.
Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.
Manual Dexterity: Ability to perform necessary computer-related input.
Physical Mobility: Limited mobility required.
Must be capable of regular, reliable and timely attendance.

Nice To Haves

Demonstrated ability to function as a mentor, trainer and team leader (for Senior Underwriter).
Responsible for assisting management with employee loans, complex loans, and escalations (for Senior Underwriter).
Responsible for monitoring the workflow and make recommendations for increases in efficiency and productivity (for Senior Underwriter).
Responsible for training entry level team members and support less experienced team members when needed (for Senior Underwriter).
Must have an advanced level of knowledge, skills, and abilities listed (for Senior Underwriter).
Must achieve a minimum 95% agreement rate with the next level of lending authority, based on established departmental goals (for Underwriter II and Senior Underwriter).
Must have an elevated level of knowledge, skills, and abilities listed (for Underwriter II).
Formal training should be supplemented with continuing education.

Responsibilities

Assess risk by analyzing third-party credit and financial information.
Determine loan eligibility using internal criteria and metrics.
Approve, deny, or counteroffer loans, and communicate decisions via loan systems and vendor APIs.
Assess credit risk on incoming applications in both Symitar and MeridianLink.
Determine financial eligibility for credit using specified limits.
Complete income verification or financial document analysis of paystubs, income statements and tax returns when necessary.
Monitor and adapt to changes in lending legislation and institutional guidelines to support compliant and informed decision-making.
Ensure loan production and decision-making align with team benchmarks and performance standards.
Ensure credit decisions are accurate and well documented.
Consistently meet or surpass performance expectations established by the Credit Union, department, and individual objectives.
Make sound and detailed recommendations on loans outside of specified limits.
Utilize lending tools to evaluate collateral value and assign finance limits to the loan within determined limits.
Consistent monitoring and actively engaged in working underwriting queues to ensure timely action is taken on all requests.
Participate in peer loan review.
Collaborate with fellow underwriters to review loan decisions for consistency and alignment with lending policies.
Make informed lending decisions by thoroughly evaluating financial data, assessing borrower creditworthiness, and analyzing loan structure.
Ensure all underwriting actions adhere to federal and state regulations—including but not limited to ECOA, FCRA, TILA—as well as internal lending policies and risk guidelines.
Exercise independent lending authority within approved limits and manage escalations for complex or borderline applications.
Provide clear rationale and documentation for decisions and collaborate with senior leadership on exceptions or overrides.
Support audit preparation and contribute to quality control strategies that enhance consistency, accuracy, and long-term portfolio integrity.
Monitor loan performance trends through reporting and contribute to portfolio risk management strategies.
Research account information or discrepancies to include follow up for information correction as needed.
Perform other duties as assigned by the Consumer Loan Underwriting Manager and VP of Consumer Lending.