Consumer Loan Underwriter
About The Position
The Consumer Loan Underwriter underwrites consumer loan applications in accordance with credit union policy, making approvals, denials, and counteroffers. The role reviews applications and documentation to ensure loans are prepared and documented according to policy and procedure, then communicates decisions to Financial Center and sales personnel. The underwriter monitors queues for applications requiring review and works with Financial Center and Sales staff to obtain additional information when needed. The position analyzes loan documentation, including proof of income and credit bureau reports, and calculates debt ratios, loan-to-value, unsecured debt ratios, and other figures needed to make lending decisions. Applications and credit reports are reviewed thoroughly to identify approval options and cross-sell opportunities. The role also supports Financial Center and Sales staff in serving members by sharing information about credit union services and programs, and provides service consistent with the credit union’s mission of exceeding member expectations. Business hours are Monday–Wednesday, 8 a.m.–5 p.m.; Thursday and Friday, 8 a.m.–6 p.m.; and Saturday, 9 a.m.–1 p.m. Employees scheduled to work Saturday receive a half or full day during the week to meet a 40-hour workweek. After the training period, the role may be eligible for a hybrid schedule of up to two work-from-home days, subject to management approval. Starting pay is $25.50–$27.75 per hour, based on experience. After training, the employee may be eligible for a pay increase once lending limits are in place.
Requirements
- High school diploma or GED equivalent or higher.
- At least 1 year of banking experience.
- Credit analysis experience.
- Strong attention to detail.
- Computer proficiency and ability to multitask in a busy call center environment.
- Availability to work within the stated business hours, including Saturdays when scheduled.
Responsibilities
- Underwrite consumer loan applications in accordance with credit union policy, including approvals, denials, and counteroffers.
- Review and evaluate loan applications and documentation to ensure loans are prepared and documented according to policy and procedure.
- Communicate loan decisions to Financial Center and sales personnel.
- Monitor queues to identify loans requiring review.
- Work with Financial Center and Sales staff to obtain additional information when necessary.
- Analyze loan documentation, including proof of income and credit bureau reports, and calculate debt ratios, loan-to-value, unsecured debt ratios, and other figures needed for loan decisions.
- Thoroughly review loan applications and credit bureau reports to maximize approval options, including cross-sell opportunities.
- Support Financial Center and Sales staff by providing information about credit union services and programs.
- Provide member service consistent with the credit union’s mission and sales and service culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
