Consumer Loan Underwriter / Buyer

Premier America Credit Union•Los Angeles, CA

13h•Onsite

About The Position

We are seeking a dynamic Consumer Loan Underwriter / Buyer, who is experienced in handling underwriting processes for all consumer loan products. The right candidate will have a sense of urgency, the ability to improve operational efficiency through thoughtful process improvement, and a strong commitment to delivering best in class service. This role involves the effective and efficient underwriting of all consumer loans received through various channels, assisting in updating loan training material, and ensuring adequate loan resources are readily available to branch staff. The position is also expected to continuously seek out new business relationships with dealer principles and decision makers, while establishing and maintaining relationships with members, branch, and telephone service center Team Members. Responsibilities include maintaining workflow processes, addressing inquiries, cross-selling loan products, performing credit analysis, making credit decisions within established lending authority, and notifying appropriate parties of decisions. The role requires responding to inquiries within a 24-hour timeframe, ensuring functions are performed in accordance with established loan policies, standards, guidelines, and security procedures, and meeting specific performance metrics for concurrence ratio, delinquency ratio, and charge-off ratio. The Consumer Loan Underwriter / Buyer will also support Team Members and dealer partners with loan product questions, visit local and priority dealers on a regular schedule to provide materials and training assistance, and establish and maintain effective business relations with internal and external stakeholders. Additionally, the role is responsible for analyzing and preparing data to measure and report performance.

Requirements

High school education or equivalent
Three to five years of progressive experience in consumer loan underwriting or related experience
Understanding of related legal and regulatory requirements
Strong organizational and time management skills
Ability to prioritize effectively, working in a fast-paced environment
Strong oral and written communication skills
PC skills, including Microsoft Office Suite – Word, Excel, PowerPoint

Nice To Haves

Bi-Lingual (Spanish speaking) preferred

Responsibilities

Effective and efficient underwriting of all consumer loans received through various channels.
Assist in updating loan training material, ensuring adequate loan resources are readily available to branch staff relating to loan products.
Continuously seek out new business relationships with dealer principles and decision makers, while establishing and maintaining the same relationships with our members, branch and telephone service center Team Members.
Assist in maintaining workflow processes, address inquiries received through various channels and cross-sell loan products and services.
Perform required credit analysis on all consumer loans that are submitted for review.
Make credit decisions within established lending authority, while making recommendations for higher level approvals, and notify appropriate parties of the decision.
Respond to all inquiries and messages within a 24-hour timeframe.
Ensure functions are efficiently, effectively, and accurately performed in accordance with established loan policies, standards, guidelines, and security procedures.
Meet a 90% concurrence ratio on a sample of loan decisions.
Ensure delinquency ratio on individual loan portfolio is less than 2% and charge-off ratio is less than 1.25%.
Support Team Members and dealer partners with loan product questions.
Visit local and priority dealers on a regular schedule to provide materials and training assistance for new or existing CUDL dealership contacts.
Establish and maintain effective and professional business relations with internal and external stakeholders.
Analyze and prepare data to measure and report performance.