Mechanicsville Consumer Loan Specialist

Colonial Farm CreditMechanicsville, VA
Onsite

About The Position

Colonial Farm Credit is a member-owned agricultural credit cooperative that provides loans for farms and country homes, land purchase, home construction and improvements, buildings, machinery, livestock and equipment, production capital for both full-time and part-time farmers, and ag-related businesses. This role is an excellent opportunity for a Consumer Loan Specialist to join the Mechanicsville team. Reporting to the Loan Operations Supervisor, this role is responsible for supporting Consumer loan processing, closing, and servicing activities, along with a variety of administrative and customer service functions. Farm Credit loans are retained within our portfolio for the life of the loan, allowing for a more relationship-focused approach to servicing.

Requirements

  • Minimum of three (3) years of experience processing consumer loans (home purchases, refinances, consumer construction, lot loans).
  • Intermediate proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
  • Current Notary Public commission or ability to obtain commission upon hire.
  • Demonstrated ability to manage multiple tasks and work independently with minimal supervision.
  • Strong written and verbal communication skills, with the ability to interact effectively with customers and colleagues.
  • High level of discretion and ability to maintain confidentiality.
  • Exceptional attention to detail and accuracy.
  • Excellent customer service, telephone, organizational, and grammar skills.
  • Ability to successfully pass background screenings, including credit, criminal, driving, and drug tests.
  • High school diploma required.

Nice To Haves

  • Working knowledge of Farm Credit operations.
  • Associate degree in business or related field.
  • Experience as a real estate paralegal and/or in consumer mortgage lending, including familiarity with deeds, deeds of trust, mortgage notes, title insurance, and residential or acreage real estate transactions.

Responsibilities

  • Perform loan and accounting functions related to loan processing, loan closings, and loan service activities (payments, disbursements, documentation).
  • Collaborate closely with Relationship Managers (Loan Officers) to ensure timely and accurate loan closings following approval.
  • Prepare and review loan documentation to ensure completeness and compliance with Farm Credit procedures.
  • Manage post-closing activities and ongoing loan servicing responsibilities.
  • Provide professional customer service by answering incoming calls, greeting customers and visitors, responding to routine inquiries, and directing callers and customers to appropriate resources.
  • Communicate effectively with attorneys, settlement agents, and borrowers throughout the loan closing process.

Benefits

  • Up to 9% 401k contributions
  • Profit-sharing program
  • Superb benefits package
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