Consumer Loan Sales Specialist

United Heritage Credit Union•Austin, TX

19h•Onsite

About The Position

UHCU's Consumer lending team is seeking a driven, organized, and collaborative Consumer Loan Sales Specialist! As a Consumer Loan Sales Specialist, you will independently plan, organize, and drive the Credit Union's consumer loan volume and ancillary product sales. This position works with a team of sales professionals to establish and fulfill daily sales goals and related tasks. The development and production of new, repeat and referral business is required. This position has a focus on auto lending and is not responsible for generation of real estate loans. Above all, the position is about building long-term relationships with consumers by providing superior service levels. It is also highly goal oriented and incentivized position with uncapped commission. If you are experienced in working for a dealership sales or finance department, this sales position may be the perfect fit. If you have Sales or F&I experience, submit your application today!

Requirements

5+ years' experience in a sales driven environment required.
2+ years' experience in a dealership, lending department, or related financial industry environment required.
1-3 years of experience up-selling and cross selling related products and services such as credit protection, GAP, and VSC.
High School Diploma or GED equivalent required.
Proficient computer skills including Microsoft Word, Excel, and Outlook.
Demonstrated ability to handle strict deadlines and goal obtainment.
Desire and motivation to work off of commission-based pay structure.
Must be available to work a full-time schedule Monday through Friday flexible between the hours of 8:00am - 7:00pm along with a Saturday rotation.

Nice To Haves

Bilingual in Spanish is preferred.
Associates degree in a related field preferred.
Familiarity with TxDot, NADA, Symitar, Synapsys, Sync 1, DocuSign, SalesForce, and LOS software or similar credit and auto related programs.

Responsibilities

Partner closely with peers to focus on maximizing UHCU's volume of consumer loan originations and closings.
Work collaboratively with a supportive team of Service and Production specialists to ensure a positive member experience and an efficient lending process.
Fulfill daily, monthly, and quarterly sales goals while maintaining organization with multiple priorities at once.
Promote and maintain positive internal and external relationships at all times.
Maintain a working knowledge and understanding of monthly goals, to include daily tracking and the action necessary to meet those goals.
Maximize loan origination volume by working all loan lists, queues and channels.
Work incoming leads.
Make outbound solicitations.
Upsell and cross-sell products and services, including, but not limited to, credit protection, GAP and VSC.
Convert a high percentage of loan applications into closed loans.
Increase membership with new account openings.
Maintain communication with the applicant from time of initial contact through loan closing.
Communicate with underwriting and other lending or branch personnel to ensure satisfaction of required documentation and requested stipulations to ensure efficient loan closing.
Make contact with dealerships, other lenders, internal staff and/or members as needed to resolve pending issues in a timely manner.
Gather setup information to include but not limited to monthly payment, term, due date, mileage of vehicle, payoff information, and VIN.
Make decisions regarding minor exceptions per procedures.