Consumer Loan Processor/Commercial Assistant
About The Position
Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our team of creative and accomplished professionals and help us make more possible. The Consumer Loan Processor/Commercial Assistant plays a key role in supporting both the consumer and commercial banking teams by ensuring loans are processed accurately, efficiently, and in full compliance with bank policies and regulatory requirements. This position is responsible for collecting, reviewing, and validating consumer loan applications and documentation, preparing loan documents, assembling closing packages, and maintaining clear communication with internal partners throughout the process. The role also supports commercial banking functions by managing financial reporting and covenant tracking, monitoring reports, maintaining documentation, and collaborating with bankers and processors to resolve outstanding items. In addition, this position processes paid loans in accordance with regulatory and record retention standards, ensures timely releases and accurate file maintenance, and stays current on compliance requirements and policy updates. Success in this role requires strong attention to detail, proficiency with banking systems, and a solid understanding of regulations such as BSA, USA PATRIOT Act, AML, BOIP, CIP, HMDA, and FHLB reporting. This is an excellent opportunity for someone who thrives in a fast‑paced environment and enjoys supporting both consumer and commercial lending operations.
Requirements
- Strong attention to detail
- Proficiency with banking systems
- Solid understanding of regulations such as BSA, USA PATRIOT Act, AML, BOIP, CIP, HMDA, and FHLB reporting
- Clear, effective verbal and written communication abilities
- Ability to work well with others, maintain a positive attitude under pressure, and adapt to shifting priorities
- Proven ability to meet departmental goals while maintaining accuracy and quality
- Able to work independently, manage workload, and respond effectively to changing job demands
- Strong comprehension, critical thinking, and problem-solving abilities
- Ability to always exhibit NBC core values: Respect, Integrity, Teamwork, and Accountability
Nice To Haves
- Associate degree in a related field and/or two or more years of comparable experience, or an equivalent combination of education and experience preferred
- Demonstrates tact, diplomacy, and sound judgment in all interactions
Responsibilities
- Collecting, reviewing, and validating consumer loan applications and documentation
- Preparing loan documents
- Assembling closing packages
- Maintaining clear communication with internal partners throughout the process
- Managing financial reporting and covenant tracking
- Monitoring reports
- Maintaining documentation
- Collaborating with bankers and processors to resolve outstanding items
- Processing paid loans in accordance with regulatory and record retention standards
- Ensuring timely releases and accurate file maintenance
- Staying current on compliance requirements and policy updates
Benefits
- health, dental, and vision plan for you, your spouse, and eligible children
- Health Savings Account (HSA) contribution (including employer contributions)
- flexible spending accounts
- 401(k) plan with a generous match
- paid time off program
- paid holidays & floating holidays
- volunteer time off program
- employer paid life insurance
- voluntary life plans
- short-term disability insurance
- long-term disability insurance
- health and wellness incentive
- employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
