Consumer Loan Processing Specialist I

FitzGerald Financial Group - Division of TowneBank Mortgage•Suffolk, VA

9h•Onsite

About The Position

This role is responsible for processing and closing all consumer loans and lines of credit, including home equity lines, and inputting HMDA data. A strong understanding of consumer lending regulations and compliance is essential.

Requirements

Excellent customer service skills
Strong organizational skills
Ability to work independently
Strong computer skills (Word, Excel)
Professional telephone skills
Ability to work under time constraints
Ability to multitask
Experience in consumer loan area of banking to include loan documentation and regulations, specifically real estate secured

Nice To Haves

Knowledge of loan documentation
Knowledge of loan origination system
Experience with Real Estate closings
Strong technology skills (Power BI, intermediate or above Excel skills)
Knowledge of consumer loan regulations

Responsibilities

Process and close loans as assigned, including HELOC, auto, brokerage secured, and boat loans.
Maintain and manage the loan processing queue daily.
Provide excellent service to members and loan administration personnel in the field.
Prepare loan documents within regulatory timeframes.
Adhere to Service Level Agreements.
Prepare CIT documentation for HELOC, auto, brokerage, and boat loans with assistance.
Input HMDA data and understand HMDA regulations.
Handle exceptions in a timely manner with assistance.
Input loans into the Loan Documentation System.
Prepare attorney’s instructions.
Prepare loan proceeds checks/wire transfers/general ledger entries.
Review final loan documentation after closing.
Correct any collateral exceptions in a timely manner.
Collaborate with team members outside of the department to ensure a smooth closing process for members.
Adhere to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
Perform other duties as assigned.