Consumer Loan Officer

Dow Credit Union•Midland, MI

20h•Onsite

About The Position

Dow Credit Union is seeking a Consumer Loan Officer to join their team. This role focuses on building relationships with members and guiding them through their lending journey. The position is with an established and award-winning company that serves over 81,000 members and has over $2.3 billion in assets. Dow Credit Union emphasizes serving members to the best of their abilities and providing them with the best value for their money. They strive to improve their service by focusing on their members and hiring loyal, team-oriented employees who have genuine care and concern for members and conduct themselves with integrity and professionalism. The company offers competitive pay, excellent benefits, and a positive work culture, respecting each other and actively encouraging diversity, equity, and inclusion (DEI).

Requirements

2–3 years of consumer lending or related experience
Strong understanding of loan processing, regulations, and member service
Ability to make confident credit decisions and handle confidential information professionally
Excellent verbal and written communication skills
High school diploma or equivalent required

Responsibilities

Assist members in identifying personal lending needs and present the best loan options
Take applications online and in person, evaluate creditworthiness, and make sound credit decisions
Create loans within established authority while adhering to lending policies
Counsel members on credit issues and loan products
Maintain accurate documentation and manage the loan pipeline
Collaborate with internal departments and external partners (dealers, insurers, Visa, etc.)
Actively cross-sell additional credit union services