Consumer Loan Closer

Valley First Credit Union•Modesto, CA

1d•Onsite

About The Position

To provide service to the Credit Union by processing approved consumer loan applications (direct and indirect), including HELOC applications, to ensure compliance with all Credit Union policies and procedures. Process approved consumer loan applications, reviewing to ensure correct and accurate stipulations. Orders proper services from vendors to ensure HELOCs meet all processing requirements. Ensure all indirect membership accounts created on the core data system are correct and fund loans in the indirect loan origination system verifying that indirect loans show funded in the CUDL system. Communicate with member service specialists, loan service specialists, and dealer partners about any incomplete paperwork or missing items related to the processing of new loans. Ensure all loans are created in Symitar correctly, and all information is accurate. Verify all loan package checklist items are complete. Verify member eligibility through Chex Systems and OFAC. Provide documents for loan closings using DocuSign or In-Branch signing. Utilize an indirect lending system processor to track loan package progress. Fund loans within a few hours but no more than 24 hours after receiving the completed loan package. Maintain effective working relationships with Member Service Specialists, Lending & Sales Advisors, and Dealership Partners to ensure rapid funding turnaround times. Knowledge of BSA/OFAC Other duties as assigned by Lending leadership.

Requirements

A high school degree or GED is required
Six months to two years of similar or related experience, including time spent in preparatory positions.
Familiarity with all loan applications, notes and documents
Knowledge of credit union consumer lending policies, procedures, and computer systems (Loan Origination System, Symitar, and Indirect Module)
Excellent communication and interpersonal skills with members and co-workers
Efficient, accurate and detail-oriented
Technical aptitude to understand complex programs and applications.
Displays courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Strong written, verbal, and interpersonal skills.
Detail-oriented, organized, accurate and ability to adapt to change.
Excellent decision making and time management skills.
Well-developed analytical and problem-solving skills.
Ability to trouble-shoot problems and research capabilities of current or proposed products.
Exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Sedentary work involves sitting most of the time.
The incumbent is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; typing; viewing a computer screen and reading.
Climb/descend stairs in an emergency situation.
Operate routine office equipment including personal computers, copy machines, mobile and landline phones, calculator and others as needed.
Maintain working on a computer for six to eight hours daily, on average.
Work extended hours if required or requested by management.
Regular, reliable and timely attendance.
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Nice To Haves

Bilingual (Spanish/English) fluency is preferred.

Responsibilities

Process approved consumer loan applications, reviewing to ensure correct and accurate stipulations.
Order proper services from vendors to ensure HELOCs meet all processing requirements.
Ensure all indirect membership accounts created on the core data system are correct and fund loans in the indirect loan origination system verifying that indirect loans show funded in the CUDL system.
Communicate with member service specialists, loan service specialists, and dealer partners about any incomplete paperwork or missing items related to the processing of new loans.
Ensure all loans are created in Symitar correctly, and all information is accurate.
Verify all loan package checklist items are complete.
Verify member eligibility through Chex Systems and OFAC.
Provide documents for loan closings using DocuSign or In-Branch signing.
Utilize an indirect lending system processor to track loan package progress.
Fund loans within a few hours but no more than 24 hours after receiving the completed loan package.
Maintain effective working relationships with Member Service Specialists, Lending & Sales Advisors, and Dealership Partners to ensure rapid funding turnaround times.
Perform job functions independently, or with limited supervision, and work effectively either on own or as part of a team.
Read and carry out various written instructions and follow oral instructions.
Speak clearly and deliver information in a logical and understandable sequence.
Effectively handle multiple, simultaneous, and changing priorities.
Exercise highest level of discretion on both internal and external confidential matters.