Consumer Loan Closer - Remote in FL, GA, AL, SC, NC, VA, TX, CO

South State Bank•Winter Haven, FL
•$43,468 - $69,437•Remote

About The Position

The Consumer Loan Closer is responsible for taking ownership of all tasks and challenges encountered in their assigned position. This role ensures loans are closed timely and accurately, adhering to Loan Policy and Internal Procedures. The Consumer Loan Closer collaborates closely with Lending staff, Closing Agents, and Dealers to complete necessary due diligence on consumer loan closing requests. They prepare consumer loan closing documents using the LaserPro system and deliver these documents and accompanying materials to a Closing Agent, Dealer, and/or Lender, meeting established department Service Level Agreements. The Consumer Loan Closer also ensures that loan closing documents comply with the loan approval and all federal and state legal and compliance requirements.

Requirements

  • High School Diploma
  • One to three years of experience in consumer loan documentation
  • Microsoft Word, Excel, and Outlook proficiency

Nice To Haves

  • Experience with real estate closing transactions
  • Knowledge of LaserPro and DecisionPro

Responsibilities

  • Process Consumer loan closing requests for various loan types including HELOC’s, TRID (HELOAN, Manufactured Homes with Land, RV and MBH Lots), Manufactured Homes with no land, Dealer Manufactured Home, Dealer Marine, and Modifications.
  • Review loan approval and supporting documentation, including Loan approval documents, HMDA eligibility, flood determinations, title work, insurance documents, Settlement Statements/HUD/Closing Statements, closing disclosures, initial disclosures, titling information, purchase contracts, entity documentation, and Appraisals, to ensure due diligence is completed before preparing closing documents.
  • Collaborate with Lending staff, Closing Agents, and Dealers to resolve any documentation deficiencies or issues prior to loan closing.
  • Escalate issues to Loan Closing Management as necessary.
  • Prepare closing documents using the LaserPro system and deliver them to the appropriate parties.
  • Review and approve settlement statements prepared by Settlement Agents.
  • Ensure department Service Level Agreements for loan closing requests are met to provide exceptional customer service.
  • Initiate wires, ACH payments, deposits in a DDA account, or official checks to fund loan closings accurately and on time after the rescission period, if applicable.
  • Manage workload by monitoring newly received loan requests in the Loan Closing workflow and tracking work in progress.

Benefits

  • Equal Opportunity Employer, including disabled/veterans
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