Consumer Lending Underwriter

Utah Community Credit Union (UCCU)•Provo, UT

11d•Onsite

About The Position

The Consumer Lending Underwriter is responsible for evaluating, reviewing, and underwriting loan applications from multiple consumer channels including centralized direct applications and indirect dealership sources. This position ensures the safety and soundness of the Credit Union’s assets through accurate credit risk assessment, collateral evaluation, and adherence to underwriting guidelines and regulatory requirements. The underwriter will maintain strong working relationships with internal staff and external partners such as dealership personnel, while delivering efficient and professional service.

Requirements

Associate degree or equivalent work experience required
Thorough understanding of credit reports, tax returns, financial statements, collateral valuation, and underwriting standards.
Knowledge of federal and state lending regulations.
Proficiency with loan origination systems and related software applications.
Minimum of three years in consumer lending or underwriting
Strong analytical, organizational, and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple priorities.
Professional judgment with high attention to detail.
Ability to deal with a variety of variables under only limited standardization.
Able to interpret various instructions.
Ability to compute discount, interest, profit, and loss; commission markup and selling price; ratio and proportion and percentage.
Able to perform very simple algebra.
Ability to read a variety of books, magazines, instruction manuals, atlases and encyclopedias.
Ability to prepare memos, reports, and essays using proper punctuation, spelling and grammar.
Ability to communicate distinctly with appropriate pauses and emphasis; correct punctuation (or sign equivalent), and variation in word order; using present, perfect, and future tenses.

Nice To Haves

additional coursework in business or finance preferred
prior experience in both centralized and indirect lending environments preferred

Responsibilities

Review and evaluate loan applications, credit reports, collateral values, income documentation, and other relevant financial information to assess risk.
Approve, deny, counter or suspend loans within designated authority, present loans above limits to higher authority as necessary.
Ensure that loans are properly prepared, documented, processed and decisioned in a compliant and timely manner.
Evaluate adequacy of income, assets, debt ratios, and creditworthiness to determine borrower’s ability to meet obligations. Compare previous expenses with proposed expenses.
Analyze and interpret employment, income trends, and financial history to assess future repayment likelihood.
Maintain up-to-date knowledge of underwriting guidelines, lending programs, and regulatory requirements.
Provide guidance and support to Loan Officers and Indirect Funders as needed.
Serve as a resource for resolving complex loan issues, offering coaching on denied applications and underwriting standards.
Coordinate with loan officers and dealership personnel to answer questions, communicate decisions, and maintain strong relationships.
Assist in training and mentoring consumer lending staff and dealership partners on application processes and lending policies.
Keep management informed of area activities and of any significant problems.
Ensure that all files are complete, accurate, and meet policy and regulatory standards when decisioning loan requests.
Calculate finance charges, insurance premiums, and other loan-related figures as required.
Prepare and maintain required reports such as FASB, funding audits, early delinquency, paid invoices, and chargebacks.
Monitor and follow up on missing titles, pending documentation, and funding exceptions.
Reconcile ancillary products (Debt Protection, GAP, Warranty, etc…) on a monthly basis.
Provide excellent service to members and dealerships by responding to inquiries promptly and professionally.
Ensure accurate information is shared regarding loan products, terms, and approval criteria.
Uphold the Credit Union’s reputation by providing accurate, fair, clear, and compliant loan decisions.
Maintaining and developing relationships with dealers through regular phone calls, events and on dealer visits.
Stay current on software updates and suggest process improvements.
Actively cross-sell and recommend additional Credit Union products and services.
Maintain a clean and organized work environment and follow a consistent work schedule.
Participate in assigned special projects and team initiatives.
Provides suggestions for improvements in underwriting policies and procedures.
Works a regular and predictable schedule.
Must be sufficiently fluent in English to process work and business transactions.