Consumer Insights Intern

10Beauty•Burlington, MA

2d•Onsite

About The Position

10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world’s first fully autonomous manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty and Nordstrom. As of November 2025, we have launched our first robot at Ulta Beauty in Everett. We are a fast growing 50+ person organization with deep robotics experience. Come join the company who will put 'beauty robotics' on the map! This is a unique opportunity to blend user research, behavioral science, experimentation, and data analysis at a fast-growing robotics startup. You'll work closely with Product, Engineering, Design, and Operations to design and execute consumer studies that directly influence the future of our customer experience. This is an on site position for our office in Burlington, MA. The internship is intended to run 3-6 months.

Requirements

Currently pursuing (or recent grad with) a Bachelor's, Master's, or MBA in Psychology, Behavioral Economics, Human Factors, Marketing, Consumer Insights, Statistics, Data Science, Industrial Engineering, Business Analytics, or a related field.
Strong interest in consumer behavior, experimentation, product research, or UX research.
Experience designing surveys, user interviews, or research studies through coursework or previous internships.
Comfortable working with data and applying statistical thinking to draw conclusions.
Familiarity with Excel, Google Sheets, SPSS, R, Python, SQL, or similar analytical tools is a plus.
Excellent communication skills with the ability to translate research into clear recommendations.
Highly organized and excited to work in a fast-paced startup environment where no two days are the same.
Comfortable interacting directly with customers and facilitating research sessions.

Responsibilities

Design and execute consumer research studies focused on self-service user experiences.
Develop test methodologies and experimental frameworks to answer key product questions.
Recruit, organize, and moderate user interview groups and usability sessions.
Plan and coordinate testing logistics for our internal ManiLab consumer testing environment.
Lead day-of testing activities, ensuring smooth execution and high-quality data collection.
Collect both qualitative and quantitative customer feedback through interviews, surveys, observations, and product usage data.
Analyze research findings using statistical methods to identify meaningful trends and actionable insights.
Build reports and presentations that clearly communicate recommendations to Product, Engineering, and Leadership teams.
Partner with cross-functional teams to prioritize experiments and measure the impact of product improvements.
Help establish best practices for experimentation, user research, and consumer insight generation as our testing program scales.