Consumer Insights Intern
About The Position
10Beauty is a robotics startup based in Burlington, MA, focused on building the world’s first fully autonomous manicure machine. Having raised $70M and pre-sold 1,000 machines to major brands like Ulta Beauty and Nordstrom, the company launched its first robot in November 2025. This is a unique opportunity to blend user research, behavioral science, experimentation, and data analysis at a fast-growing, 50+ person organization with deep robotics experience. The intern will work closely with Product, Engineering, Design, and Operations to design and execute consumer studies that directly influence the future of the customer experience. This is an on-site position in Burlington, MA, intended to run for 3-6 months.
Requirements
- Currently pursuing (or recent grad with) a Bachelor's, Master's, or MBA in Psychology, Behavioral Economics, Human Factors, Marketing, Consumer Insights, Statistics, Data Science, Industrial Engineering, Business Analytics, or a related field.
- Strong interest in consumer behavior, experimentation, product research, or UX research.
- Experience designing surveys, user interviews, or research studies through coursework or previous internships.
- Comfortable working with data and applying statistical thinking to draw conclusions.
- Excellent communication skills with the ability to translate research into clear recommendations.
- Highly organized and excited to work in a fast-paced startup environment where no two days are the same.
- Comfortable interacting directly with customers and facilitating research sessions.
Nice To Haves
- Familiarity with Excel, Google Sheets, SPSS, R, Python, SQL, or similar analytical tools is a plus.
Responsibilities
- Design and execute consumer research studies focused on self-service user experiences.
- Develop test methodologies and experimental frameworks to answer key product questions.
- Recruit, organize, and moderate user interview groups and usability sessions.
- Plan and coordinate testing logistics for the internal ManiLab consumer testing environment.
- Lead day-of testing activities, ensuring smooth execution and high-quality data collection.
- Collect both qualitative and quantitative customer feedback through interviews, surveys, observations, and product usage data.
- Analyze research findings using statistical methods to identify meaningful trends and actionable insights.
- Build reports and presentations that clearly communicate recommendations to Product, Engineering, and Leadership teams.
- Partner with cross-functional teams to prioritize experiments and measure the impact of product improvements.
- Help establish best practices for experimentation, user research, and consumer insight generation as the testing program scales.
Benefits
- Equity and benefits are included for all full-time employees.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
