Consumer/Equity Closing Specialist

NBT Bank•Norwich, NY

8d•$20 - $27•Onsite

About The Position

Responsible for the daily closing and funding operations functions, including but not limited to: preparing approved loans for closing, coordinating scheduling with closing agents, generating, reviewing and validating loan documents, collecting and tracking pre- and post-closing documentation, coordinating loan funding, communicating information timely and effectively to internal and external customers and ensuring quality files are maintained and placed within the imaging system. Must maintain a working knowledge of all secured and unsecured loan and line of credit products that are offered. Working knowledge of the legal and regulatory, as well as, timing and content requirements of the documents, by product, is essential.

Requirements

2 years in a professional work environment required, preferably within a bank, financial institution, or law office.
Strong computer proficiency – i.e. Microsoft Word, Excel and the Internet
Strong written and oral communication skills
Strong organization skills
Strong customer service skills
Ability to multi-task on numerous tasks simultaneously
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Nice To Haves

2 years of banking or lending experience preferred
Basic knowledge of consumer, real estate or mortgage products and workflows preferred, but not required

Responsibilities

Engage closing agents to expedite the scheduling of closings to ensure that we are within the established departmental service level expectations.
Perform post-closing document review to validate documents are complete and accurate prior to funding. Authorize and/or prepare disbursements.
Performs quality control and quality assurance reviews on all closed loans in preparation for the upload and document storage processes; ensures data fields are accurately completed within the loan origination system and file documentation is in order.
Proactively manages a pipeline of missing, incomplete or incorrectly prepared documents within established departmental service levels. Routinely follows-up with the closing agents to remedy any outstanding items within established timelines.
Answer internal and external customer inquiries on a routine and timely basis. Provides superior customer service and professional communication. Maintains a positive attitude and works as a team player with management, co-workers, and others.
Other duties as assigned.

Benefits

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.
Paid Sick and Safe Leave: For your health and safety.