Consumer Direct Lending Ops - Consumer Credit Analyst I
About The Position
The Consumer Credit Analyst I reviews, analyzes, and evaluates consumer loan applications under established credit union policies. The role uses underwriting procedures and risk mitigation techniques to approve, counter, or deny applications, while making decisions that support members and protect the credit union’s financial strength. The analyst assesses application completeness and compliance, credit history, income, financial statements, and supporting documentation, and applies fraud detection and prevention techniques. Credit reports are used to calculate lending ratios, including capacity, credit utilization, and loan-to-value, and to assess whether requests meet credit union guidelines. Decisions are made within the analyst’s designated loan authority, with mitigating factors considered. The position also requires maintaining an understanding of applicable state and federal credit union compliance requirements, including bank secrecy, anti-money laundering, Fair Lending, and Truth in Lending laws. The analyst handles phone inquiries and communicates with originators and external business partners about loan decisions; addresses, resolves, or escalates minor complaints; gathers information for management reports; and assists with originator training and lending promotional campaigns. Other lending duties may be assigned. This is a hybrid position located in Sacramento, California. The role is non-exempt and reports to the Supervisor - Direct Lending.
Requirements
- High school diploma or General Education Degree (GED).
- At least 6 months of experience in consumer lending in a judgmental lending environment where a loan origination system (LOS) is used as a guide to make decisions.
Nice To Haves
- Associate’s degree.
Responsibilities
- Review, analyze, and evaluate consumer loan applications according to established credit union policies and underwriting procedures.
- Approve, counter, or deny consumer loan applications using risk mitigation techniques and within designated loan authority.
- Review transactions to ensure they are accurate, complete, and compliant.
- Analyze credit history to assess propensity for repayment.
- Analyze income and financial statements to determine ability to repay.
- Evaluate required documentation for accuracy and truthfulness.
- Apply fraud detection and prevention techniques.
- Use credit reports to calculate lending ratios, including capacity, credit utilization, and loan-to-value.
- Ensure application requests align with credit union guidelines, identify mitigating factors, and render judgmental decisions.
- Maintain an understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy, anti-money laundering, Fair Lending, and Truth in Lending laws relevant to the position.
- Receive and initiate phone inquiries and communicate with originators and external business partners to provide information or reasoning regarding loan decisions.
- Address and resolve minor complaints or issues raised by members, internal staff, and business partners, or escalate them as appropriate.
- Gather information to assist in preparing management reports.
- Assist with training originators on lending policies, processes, or procedures and administering lending promotional campaigns.
- Perform other lending duties as assigned.
Benefits
- Market-competitive and internally equitable total rewards compensation package.
- Well-being and work-life balance programs.
- Career development and growth.
- Rewards and recognition.
- Commitment to Diversity, Equity and Inclusion.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
