Consumer AML Program Lead

Bank of America•Charlotte, NC

1d•Onsite

About The Position

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities. The Consumer AML Technology team seeks a resource that possesses strong project management skills to help drive technology and non-technology projects. This person will serve as the primary contact to stakeholders for all project-related questions. The resource will be responsible for interfacing with Process Owners, SMEs, Technology Delivery Managers, and management to drive project deliverables and will interact heavily with the application teams to coordinate shared deliverables, provide updates, and handle inquiries and issues. The individual will act in the LOB project management role to manage small to large scale technology projects or multiple smaller scale projects through all stages of the life cycle, ensuring on-time, quality delivery. They will identify all stakeholders and ensure appropriate resources are engaged and producing results as needed, identify risks and mitigation plans and mitigation owners, maintain project documentation and project systems of records, leverage excellent written communications skills to complete project-related documentation as well as present project status to senior level management, assure project management methodology compliance through managing team efforts on the completion of required documentation, work closely with Technology Delivery Managers, application and infrastructure technology teams, ensure timely action/coordination on all change-related deliverables, ensure projects meet overall deadlines & escalate immediately for any showstoppers, and provide weekly project status report outs to leadership.

Requirements

Process Design
Program Management
Project Management
Reporting
Strategy Planning and Development
Issue Management
Oral Communications
Presentation Skills
Prioritization
Problem Solving
Performance Management
Process Performance Management
Process Simplification
Risk Management
Workforce Planning
Proven ability to lead, manage, and organize a project from beginning to end
Project management experience: identifying impacted stakeholders, documenting business requirements, use cases, people/process designs, work breakdown structures, integrated project planning and management, coordinating design approvals, system integration and user acceptance testing and deployment activities
Demonstrated ability to work as part of a team
Excellent communication skills, analytical skills and a highly professional attitude are essential
Experienced with Microsoft Project, Excel, PowerPoint, SharePoint
Multiple years of hands-on project management experience

Nice To Haves

Consumer AML Technology experience is a plus
Exposure to Agile Methodologies
Experience with JIRA

Responsibilities

Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders
Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations
Act in the LOB project management role to manage small to large scale technology projects or multiple smaller scale projects through all stages of the life cycle, ensuring on-time, quality delivery
Identify all stakeholders and ensuring appropriate resources are engaged and producing results as needed
Identify risks and mitigation plans and mitigation owners
Maintain project documentation and project systems of records
Leverage excellent written communications skills to complete project related documentation as well as present project status to senior level management
Assure project management methodology compliance through managing team efforts on the completion of required documentation
Work closely with Technology Delivery Managers, application and infrastructure technology teams
Ensure timely action/coordination on all change related deliverable
Ensure projects meet overall deadlines & escalate immediately for any showstoppers
Provide weekly project status report outs to leadership