Consulting Systems Engineer - Operational Technology (OT) Modernization

World Wide Technology•Phoenix, AZ

About The Position

World Wide Technology is hiring a Consulting Systems Engineer to provide technical pre-sales leadership for utility and enterprise customers across Southern California. The role partners with Client Managers and Client Executives to understand customer needs, design integrated technology solutions, and help customers evaluate and adopt modern technologies. The engineer serves as a trusted technical advisor across utility operations and IT/OT organizations, working with customers, OEM partners, and WWT engineering teams. The position focuses on utility Operational Technology modernization, including electric grid and gas operations, and may also involve artificial intelligence, infrastructure modernization, automation, multicloud architecture, and security transformation. The engineer supports customer strategy discussions, transformation workshops, technical sessions, demonstrations, and proofs of concept, with access to WWT’s Advanced Technology Center. Up to 25% travel is expected. WWT describes itself as a global technology solutions provider founded in 1990, with more than 14,000 team members and over 60 locations. It serves large enterprise, global service provider, and public sector clients in up to 130 countries across six continents. The stated base pay range is $150,000–$200,000 annually, with additional variable compensation under an OTE-eligible structure. Actual pay may vary based on factors including location, experience, skills, performance, licensure, certifications, and business needs.

Requirements

At least 5 years of experience in pre-sales engineering, consulting, solutions architecture, or utility OT engineering.
Ability to translate business requirements into integrated technology solutions across electric utility, gas utility, and enterprise operational environments.
Strong background in utility OT environments, including familiarity with electric grid and gas operational systems.
Familiarity with SCADA and industrial control systems, such as GE/Emerson SCADA, OSIsoft/AVEVA, or equivalent platforms.
Familiarity with grid and gas control systems, including EMS, DMS, ADMS, OMS, gas monitoring and control systems, pipeline telemetry, and pressure management platforms.
Familiarity with AMI 2.0, including smart meter platforms, head-end systems, MDMS, and utility data integration platforms.
Familiarity with utility communications and networking, including FAN, RF Mesh, private LTE, industrial wireless, IP/MPLS routing, and industrial networking platforms.
Familiarity with industrial and utility protocols including IEC 61850, DNP3, Modbus, IEC 60870-5-101/104, ICCP (TASE.2), and industrial telemetry protocols.
Familiarity with OT cybersecurity, including NERC CIP, IEC 62443, the Purdue Reference Model, OT/IT network segmentation, and critical-infrastructure cybersecurity principles.
Familiarity with DERMS, distributed automation, grid-edge intelligence, pipeline monitoring, leak detection, and operational analytics platforms.
Familiarity with operational data platforms and GIS, including OSIsoft PI System/AVEVA Data Hub, utility asset-mapping platforms, substation automation, protective relay systems, and operational reporting and analytics.
Experience developing SOWs, BOMs, POCs, and professional-services LOE estimates.
Strong communication, presentation, whiteboarding, and executive briefing skills, with the ability to engage technical and business stakeholders.
Bachelor’s degree or an equivalent combination of education and industry experience.

Nice To Haves

Direct utility-industry experience supporting electric grid, gas utility, or multi-utility operational environments in OT engineering, architecture, systems integration, or consulting.
Understanding of utility modernization drivers such as clean-energy integration, DER adoption, grid resiliency, wildfire mitigation, pipeline safety modernization, operational reliability, and infrastructure hardening.
Prior delivery or hands-on engineering experience in OT systems deployment, systems integration, commissioning, or operational support in utility environments.
Experience supporting utility modernization programs involving SCADA, DERMS, ADMS, AMI, GIS, pipeline operations, industrial networking, or OT cybersecurity.
Familiarity with utility ecosystem partners and technologies including GE Vernova, AVEVA, Itron, Landis+Gyr, Cisco, and Nokia.

Responsibilities

Lead technical discussions in customer sales meetings, presentations, and whiteboard sessions.
Capture customer requirements and map them to integrated utility solutions across electric grid, gas operations, and enterprise OT environments.
Design OT and operational solution architectures aligned with utility modernization, reliability, resiliency, pipeline safety, and clean-energy objectives.
Support utility customers across systems and platforms including SCADA, DERMS, ADMS, EMS, OMS, AMI, GIS, pipeline monitoring, leak detection, pressure management, field mobility, and industrial communications.
Develop Statements of Work (SOW), Proofs of Concept (POC), Bills of Materials (BOM), and Level of Effort (LOE) estimates for professional services engagements.
Partner with local Client Executives to build long-term customer relationships and trusted-advisor status within utility operations and IT/OT organizations.
Collaborate with ecosystem partners, including Nokia, Cisco, GE Vernova, Itron, Landis+Gyr, AVEVA, and WWT field engineering teams.
Keep current with developments in grid and gas utility modernization, DERMS, AMI 2.0, private LTE, edge computing, operational analytics, and OT cybersecurity.
Support executive strategy conversations, operational transformation workshops, and hands-on technical sessions.
Serve as a technical liaison to supported clients and OEM partners.
Build custom solution architectures and reference designs.
Create BOMs, LOEs, and proposal-level documentation.
Conduct proofs of concept, demonstrations, and Advanced Technology Center-backed workshops.
Attend client sales meetings and support RFP/RFI responses.
Continuously expand technical expertise as new capabilities emerge.
Act as the technical liaison for account technical requests.