Consulting Systems Engineer-Web Services (Data Center Focused)

World Wide Technology•San Francisco, CA

About The Position

The Consulting Systems Engineer (CSE) is a senior pre-sales role focused on leading technical vision and solution architecture for Fortune 500–Fortune 2,000 clients. The role partners with Sales to understand customer goals, develop technical strategy, and design solutions that address complex business and technology needs, with a particular focus on data centers and web services. The engineer may work across areas such as cloud, security, networking, digital workplace, virtualization, and infrastructure, and will build trusted relationships with customers and OEM partners. The position uses WWT’s Advanced Technology Center (ATC) for hands-on workshops, demonstrations, and proofs of concept. It requires strong consultative and communication skills, the ability to present complex ideas to technical and executive audiences, and collaboration with sales, engineering, delivery, services, and external partners. Candidates must live in or near San Francisco, California, and be able to travel up to approximately 25% for regional client meetings.

Requirements

Live in or near San Francisco, California.
Typically 8 or more years of experience in solutions architecture or systems engineering roles, designing and supporting complex solutions in large enterprise environments.
Broad technical knowledge across multiple IT domains, such as enterprise networking, cloud computing and virtualization, security infrastructure, or collaboration and unified communications.
Ability to design holistic solutions that combine hardware, software, and services from multiple vendors.
Strong business acumen and consultative skills, including translating business objectives into technical requirements and strategy.
Comfort engaging executive stakeholders and articulating the business value of technology solutions.
Strong communication, presentation, and demonstration skills; able to simplify complex ideas for technical and executive audiences.
Rigor and discipline in documentation and written communication.
Experience working in cross-functional teams and with external partners.
Ability to lead by influence, manage expectations, and align stakeholders.
Bachelor’s degree in a relevant field, such as Engineering or Computer Science, or equivalent practical experience.
Ability to travel up to approximately 25% for client meetings within the region.

Nice To Haves

Experience leveraging OEM partner solutions in areas such as cloud, storage, or cybersecurity.
Certifications in relevant areas, such as Cisco or Dell, or equivalent experience.

Responsibilities

Lead technical sales strategy for key accounts by identifying customer challenges and designing architecture solutions that deliver business value.
Partner with Sales in customer engagements, including discovery meetings, whiteboard design sessions, product demonstrations, and solution presentations.
Help develop cost-effective solutions that meet customers’ financial and technical requirements.
Translate customer requirements into custom technical designs and compelling proposals, explaining complex concepts to technical and non-technical stakeholders.
Build and manage customer relationships and serve as a consultative advisor.
Set clear expectations, communicate precisely, and lead customer conversations.
Understand clients’ operations and guide them toward strategic, future-proof solutions.
Map WWT’s value proposition to customer needs and requirements.
Work with technology partners and OEMs to craft unified solutions and provide industry expertise.
Use internal resources, including the ATC, for hands-on workshops, demonstrations, and proofs of concept.
Keep current with technology trends and expand expertise across adjacent domains such as cloud, security, networking, and digital workplace.
Take ownership of career development with direction and guidance from leadership.
Share insights on new technologies and best practices with clients and the internal engineering community.
Collaborate with sales, services, and partners, and model innovation, teamwork, and customer-first service.
Ensure solutions and customer experiences reflect the company’s quality and integrity.