Consulting Services Account Specialist 3
About The Position
The Consulting Services Account Specialist 3 exercises sound judgment and works independently with minimal instruction to lead services sales efforts in their assigned accounts, particularly focusing on professional services within federal agencies. The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility. The role is responsible for navigating government procurement processes and varying contract types for professional services opportunities. Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.
Requirements
- Demonstrated experience and deep understanding of professional services within federal and/or financial services organizations.
- Strong understanding of government procurement processes, compliance requirements, and various contract types.
- Skill in scoping consulting, training, and TAM solutions to meet client business needs, with specific experience managing detailed scopes of work and managing labor hours.
- Independently manage and advance complex sales cycles.
- Ability to provide accurate forecast inputs aligned to pipeline health.
- Manage and maintain key customer stakeholder relationships effectively.
- Capability to engage confidently with senior decision-makers.
- Facilitating contract negotiations and pricing agreements.
Responsibilities
- Own the full services sales lifecycle, from identification to proposal to close, including actively managing and working through complex Request for Proposal (RFP) processes.
- Build and manage relationships with key stakeholders (executive, technical, and procurement) within assigned accounts.
- Lead development and presentation of proposals aligned to customer business outcomes across training, consulting, and Technical Account Management (TAM), ensuring alignment with relevant sector requirements.
- Collaborate with architects and delivery teams to scope and align solutions with capability, managing Statements of Work (SOWs) and labor hours.
- Maintain and forecast pipeline accurately in Red Hat Sales Cloud, Anaplan, or designated tools.
- Identify follow-on business opportunities post-delivery to grow account value.
- Delivery governance: Responsible for delivery plans being properly aligned between customer and delivery team throughout engagement.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
