Consulting Manager - Healthcare Operations
RSM•Philadelphia, PA
•Hybrid
About The Position
The Consulting Manager – Healthcare Operations leads strategic and operational consulting engagements focused on improving efficiency, cost performance, and quality outcomes across healthcare organizations. This role partners with health systems, outpatient clinics, and post-acute providers to design and implement solutions across supply chain optimization, clinical operations, and care delivery models. The Consulting Manager serves as both a project leader and subject matter expert, driving measurable results through data-driven insights, process improvement, and change management.
Requirements
- Bachelor’s degree
- 5–8+ years of experience in healthcare consulting, hospital operations, or healthcare supply chain
- Strong knowledge of healthcare supply chain operations (GPOs, contracting, inventory management, logistics)
- Experience with clinical operations
- Advanced analytical skills (Excel, data visualization tools such as Tableau/Power BI)
- Strong financial acumen
- Excellent communication and executive presentation skills
- Proven project management experience
Nice To Haves
- Master’s degree (MBA, MHA, or similar) preferred
- Experience working with health systems, outpatient clinics, or rehabilitation services preferred
- Experience with ERP or supply chain systems (e.g., Lawson, Oracle, Workday)
- Familiarity with EHR systems (e.g., Epic) and their impact on operations
- Experience with regulatory and reimbursement environments (Medicare, Medicaid, commercial payers)
Responsibilities
- Lead multiple consulting engagements across healthcare operations and supply chain functions
- Serve as primary client contact for project execution, ensuring alignment with strategic goals
- Develop workplans, timelines, and deliverables; manage scope, budget, and risks
- Present findings and recommendations to executive stakeholders (C-suite, clinical leaders)
- Assess and redesign end-to-end supply chain processes (procurement, inventory, distribution, vendor management)
- Identify cost reduction opportunities through utilization management, standardization, and sourcing strategies
- Optimize clinical and operational workflows (e.g., rehab throughput, OR utilization, outpatient flow)
- Support implementation of inventory systems, PAR level optimization, and demand planning models
- Analyze operational, financial, and supply chain data to identify trends and improvement opportunities
- Develop KPIs, dashboards, and benchmarking tools (e.g., cost per case, supply expense per visit, inventory turns)
- Conduct productivity and capacity analyses across clinical departments
- Lead implementation of recommended solutions, ensuring adoption and sustainability
- Facilitate stakeholder engagement, training, and communication strategies
- Develop policies, standard operating procedures (SOPs), and governance structures
- Support proposal development, client presentations, and thought leadership
- Identify opportunities to expand engagements within existing clients
- Contribute to development of consulting offerings (e.g., care transformation, supply chain strategy)
- Mentor and supervise supervisors, sr. associates and associates
- Provide feedback, coaching, and performance management
- Foster a collaborative, high-performance team environment
Benefits
- Competitive benefits and compensation package
- Flexibility in your schedule
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
