Consulting Director-Salesforce Technical Architect

ERM•Denver, CO

8d•$160,000 - $190,000

About The Position

At ERM, digital transformation is not just about technology—it’s about enabling better decisions for people, organizations, and the planet. We are seeking a Consulting Director – Salesforce Technical Architect to lead complex, high‑impact Salesforce solutions for global, high‑growth clients while shaping the evolution of ERM’s digital services portfolio. This is a leadership role for a senior architect who thrives at the intersection of strategy, delivery excellence, and commercial impact—someone ready to influence at the C‑suite level and guide teams through large‑scale transformation. This role sits at the heart of ERM’s digital growth strategy. As a senior technical leader, you will define how Salesforce platforms are architected, delivered, and scaled for our most strategic clients. Your expertise will directly influence service innovation, client outcomes, and ERM’s reputation as a trusted, forward‑thinking digital partner. You won’t just deliver solutions—you’ll shape markets, mentor future leaders, and help ERM win and execute our most important opportunities.

Requirements

Proven 8-12 years of experience as a Salesforce Technical Architect leading enterprise‑scale implementations
Deep hands‑on expertise across Salesforce platforms (e.g., Sales Cloud, Service Cloud, Experience Cloud, integrations, and data architecture)
Demonstrated ability to lead solution architecture, govern technical delivery, and manage technical risk
Strong commercial acumen with experience supporting sales pursuits, proposal development, and client presentations
Ability to engage confidently with senior client stakeholders, including executive leadership
Track record of meeting billability targets and delivering premium, high‑value consulting services

Nice To Haves

Experience in consulting or professional services environments
Salesforce certifications (e.g., Technical Architect, Application Architect, Integration Architecture Designer)
Experience contributing to or leading thought leadership, industry speaking, or technical publications
Exposure to sustainability, ESG, digital platforms, or complex regulatory environments

Responsibilities

Drive revenue growth by leading and securing complex Salesforce opportunities for High‑Growth, High‑Value (HGHV) and key clients
Shape ERM’s Salesforce architecture standards, solution governance, and delivery excellence
Strengthen ERM’s technical brand through client advisory, executive engagement, and thought leadership
Build and develop Salesforce technical capability across regions through mentoring and leadership
Improve operational performance through excellent scoping, architecture quality, and delivery rigor
Lead Salesforce solution architecture and technical direction across complex client engagements
Ensure delivery excellence and compliance with ERM Project Impact Controls (PIC), including governance and risk management
Act as a trusted technical advisor to clients—from solution design through execution and optimization
Contribute to innovation of ERM’s Salesforce‑enabled digital services and client offerings
Build and expand Salesforce‑focused sales pipelines through business development and technical solutioning
Represent ERM at key client, industry, and Salesforce ecosystem events
Mentor and develop Salesforce architects and consultants, strengthening regional and global capability
Maintain high personal utilization while contributing to Digital Services Core (DSC) and regional revenue targets