Consultant

Allegis Global Solutions

4h • Hybrid

About The Position

Quantum Work Advisory, a dynamic and innovative subsidiary of Allegis Group, specializes in workforce technology and workforce transformation advisory services. Supported by Allegis Group's 40-year legacy and $15 billion in revenues, the company is committed to transforming workforce strategies and enhancing organizational performance. They are dedicated to helping organizations design and execute workforce transformation by leveraging the power of design thinking, AI, and automation. The goal is to create seamless, enjoyable digital experiences that make technology work for the client. Their innovative, people-first design methodology ensures that transformational services are tailored to meet unique workforce needs. The approach utilizes journey mapping and 'how might we?' frameworks to scientifically validate strategic choices, fostering user empathy to enhance workforce collaboration and the execution of digital transformation strategy.

Requirements

• Strong abilities in relationship management, working with demanding stakeholders, and driving change adoption by applying expertise in building empathy and relationships with key stakeholders.
• Demonstrated experience in researching and distilling complex information into actionable plans.
• Strong advising, influencing, presentation and facilitation skills.
• A sound understanding of Extended Workforce processes, technology solutions, and market trends.
• Ability to solve both technical and business problems and effectively present conceptual information to all levels of internal and external management.
• Experience and comfort working collaboratively with cross-functional teams to solve complex business problems.
• Demonstrated competency in self-discipline, continuous learning, and ability to independently complete project deliverables.
• Fundamental knowledge of project management and collaboration tools, specifically MS Office, Visio/Lucid Chart, Mural and Smartsheet.
• Ability to travel up to 25% across North America.
• Demonstrated experience in the Extended Workforce domain (MSP, Services Procurement, VMS implementations).
• Demonstrated experience within a MSP, Services Procurement, RPO, TA, or HR program or workforce program/technology delivery or implementations.
• Diverse industry experience desired across startup, publicly traded, private, and/or Fortune 100 companies, demonstrating adaptability and the context to drive results in varied organizational environments.
• Prior client-facing consulting experience and superior presentation and storytelling ability to lead workshops and client presentation.
• Bachelor’s Degree required.

Nice To Haves

• Knowledge of Design Thinking methodology preferred.

Responsibilities

• Apply QWA’s design thinking methodology to understand client needs, requirements and business objectives.
• Design and lead on-site, virtual workshops with clients to validate their current state operations, collect requirements, and gain consensus around project scope and plan.
• Develop a detailed understanding of the client problem statement, as well as visual representations of the current process, operational design, and technology challenges.
• Lead design, creation, and validation of outputs for interviews and surveys to build current state deliverables and artifacts.
• Request, categorize and analyze client-provided documentation, process maps and technology architecture for the existing Extended Workforce program.
• Create and lead user experience, requirements gathering, and leadership workshops to understand pain points and develop current state deliverables (Experience & Journey Maps, Data Flow Diagrams, Architecture Maps, etc.).
• Collaborate and communicate effectively directly with technology architects, executives, and SMEs, both internally and externally.
• Tenaciously question, challenge assumptions, and analyse information to diagnose the root of an issue, design optimal solutions and roadmaps, and outline short and long-term impact of recommendations.
• Collaborate with internal and external Change Managers to ensure change deliverables are aligned to the client’s objectives.
• Create in-depth final recommendations and reports and present to the relevant client stakeholders.
• Create future state target operating models including RASCI’s, governance models, organizational charts and funding models.
• Design and recommend solutions that improve the user experience.
• Recommend optimisation of current technology ecosystems, or the implementation of new Extended Workforce technologies such as VMS, AI and Automation and other enabling technologies.
• Produce key decision documents for enhancing their processes and technologies.
• Create and present the Future State/Opportunity Map document to client stakeholders.
• Work with client project sponsors and execs as the key bridge to understand business requirements and build trust to deliver optimal technical and service design solutions.
• Effectively manage client expectations and deliverables to the project scope.
• Support the PM and guide discovery, deliverables, and the broader team whilst working on Extended Workforce assignments.
• Attend required project meetings and ensure compliance to project governance.
• Act as a conduit between the business needs and technical requirements, including working with technology specialists and effectively communicating between the technical and executive level.
• Analyze clients’ business and technical challenges to design comprehensive solutions that integrate smoothly into customer environments.
• Provide consultation to internal and external leadership on technology best practices and market trends.
• Recommend appropriate roadmaps to technology vendors and leadership.
• Research and document industry trends & technologies for ad hoc projects, as required.
• Provides consultation on technology best practices and trends, including the creation of whitepapers.
• Identify additional products and service options for clients to explore continuation/expansion of service.
• Represent the company at industry events by serving as a key spokesperson at conferences, trade shows, and networking events, showcasing the company’s expertise and fostering relationships with key industry stakeholders.
• Proactively contribute to the development of the Advisory Practice by developing playbooks, methodologies, and toolsets to ensure continuous improvement.

Benefits

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees