Consultant - Fort Worth Southwest Region

Carter BloodCare • Bedford, TX

3d

About The Position

The Consultant promotes Carter BloodCare’s mission and implements strategies to recruit, manage, and maintain sponsor relationships while achieving successful blood collection events and established collection goals. The role retains current accounts, develops new accounts, and builds relationships with blood drive coordinators. It involves educating, planning with, and providing ongoing support to coordinators so sponsors can host successful, productive blood drives.

The Consultant maintains complete sponsor account information and accurate, current records in Carter BloodCare’s electronic customer relationship management system. The position includes regular interaction with coworkers, the public, current and potential blood-drive sponsors, and donors. The role supports the F-Southwest region, including Burleson, Cleburne, Granbury, and South Fort Worth, and requires travel throughout the territory. The employee must be available for blood drive events and when schedules demand, including varied hours, evenings, weekends, and some holidays.

Requirements

• At least 2 years of experience in sales or account relationship management.
• Excellent internal and external customer service skills.
• Ability to work closely and harmoniously with management, departmental personnel, donor groups, individual donors, collection staff, and volunteers.
• Effective verbal and written communication skills, including the ability to educate, promote the mission, and persuade donors and blood drive coordinators through presentations.
• Ability to work varied hours, evenings, weekends, and some holidays, and to be available during blood drive events or when schedules demand.
• Ability to travel and conduct face-to-face sales calls with clients.
• Ability to manage multiple accounts and projects while meeting aggressive timelines; strong time-management and organizational skills and accurate record keeping.
• Comfort working in a goal-driven environment and maintaining donor confidentiality.
• Ability to work independently, show initiative, and take ownership of decisions and actions.
• Systematic problem-solving ability and computer literacy.
• Ability to walk, stoop, bend, lift, and carry equipment weighing up to approximately 15 pounds.
• Normal vision requirements and ability to clearly speak, hear, and write.
• Ability to drive routinely to and from remote locations and periodically travel, including by air, for seminars, workshops, training, events, and visits to other blood centers.
• Ability to meet collection goals, be on time for appointments, present to internal and external groups, make cold calls, handle sensitive customer-service issues, and cope with rejection.
• Valid driver's license required.

Nice To Haves

• Bachelor’s degree or equivalent experience.

Responsibilities

• Promote the Carter BloodCare mission.
• Recruit, manage, and maintain relationships with sponsor organizations.
• Meet established blood collection goals by organizing successful blood drives.
• Retain current accounts and develop new accounts.
• Build relationships with account blood drive coordinators.
• Educate, plan with, and provide ongoing support to coordinators to help sponsors host successful and productive blood drives.
• Maintain complete sponsor account information and accurate, up-to-date records in the electronic customer relationship management system.
• Conduct face-to-face sales calls with potential blood drive sponsors.
• Travel throughout the assigned territory and be available during blood drive events or when scheduling demands.

What This Job Offers

• Job Type: Full-time