Consultant, Technology Product Analyst

Nationwide Mutual Insurance•Columbus, OH

1d•Hybrid

About The Position

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Consultant, Technology Product Analyst is a portfolio-facing technology consultant within DOTS — Data, Operations, Technology, and Solutions. The role partners with business and technology leaders, particularly Data Solutions stakeholders, to turn complex opportunities and problems into clear direction, actionable plans, and value-focused technology solutions. As a lead consulting partner, this role facilitates discovery, frames problems, guides initiative elaboration, shapes solution options, and helps move strategic intent into executable work. The consultant works closely with business stakeholders, partner BSAs, Architects, Software Engineering Product Managers (SEPMs), and delivery leaders to clarify outcomes, evaluate trade-offs, manage dependencies, sequence work, and build practical delivery plans. A key focus is developing and maintaining multi-year business and technology roadmaps that connect strategy, capabilities, initiatives, dependencies, investments, and delivery horizons. If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Consultant, Technology Product Analyst, you’ll translate customer, business, and technology needs into actionable insights, clearly defined capability recommendations, and analysis that supports product and technology decisions. The role partners closely with business leaders, Product Managers, UX, Technology, and Architecture to assess product performance, evaluate solution options, clarify tradeoffs, and develop evidence-based recommendations. Through data-driven discovery, industry and competitor analysis, and structured problem solving, the Consultant helps inform product strategy, scope decisions, and delivery planning while not owning the roadmap, product vision, or backlog prioritization.

Requirements

Eight to ten years of experience delivering technology-enabled business solutions and transformational change across industries, platforms and lines of business within the insurance and/or financial services industries or equivalent experience as a management consultant for a mid-to-top-tier consulting firm (i.e., Accenture, Deloitte, etc.).
Wide career experience as a consultant in operations or within proximity to operations, with a 30:70 ratio of business to technology experience, working with the technology lifecycle, including delivery and cost of ownership and experience developing roadmaps and business cases and executing projects through to completion.
Strong analytical and communication skills and planning knowledge.
Ability to influence, build relationships, negotiate, and set priorities.
Solid executive presence.
Insurance/financial services industry knowledge is a plus.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Regularly and consistently demonstrates the Nationwide Values.

Nice To Haves

Technology certifications or designations are not required but encouraged.

Responsibilities

Serve as a trusted technology consulting partner to assigned business leaders, product leaders, and partner BSAs.
Lead discovery sessions to understand business goals, user and operational needs, current-state challenges, desired outcomes, constraints, and measures of success.
Frame ambiguous problems so stakeholders can align on the opportunity, outcomes, key questions, and decisions needed.
Guide initiatives from early concepts to well-shaped work with clear scope, outcomes, capabilities, assumptions, risks, dependencies, and decision points.
Translate complex technology topics into clear business implications, options, recommendations, and decisions.
Partner with Architects to explore solution options, evaluate trade-offs, and connect business needs to products, platforms, data, integrations, and technology capabilities.
Help shape Data Solutions by connecting business questions and operational needs to data products, information flows, analytics, platforms, and solution options.
Develop and maintain multi-year roadmaps with business partners, Architects, SEPMs, product leaders, and portfolio stakeholders.
Translate strategic goals into sequenced views of capabilities, initiatives, outcomes, dependencies, milestones, investment considerations, and delivery timing.
Help leaders understand priorities, trade-offs, capacity or funding implications, organizational readiness needs, and the impact of changing direction.
Partner with SEPMs and delivery leaders to move well-shaped work into executable plans while preserving the intended business outcome.
Clarify ownership, dependencies, risks, and decision needs as work progresses, and communicate progress, issues, changes, and decisions clearly.
Contribute to consistent consulting practices, reusable artifacts, and improved ways of working across the team.
Analyzes customer, business, and product information to identify needs, trends, pain points, risks, and opportunities, and translates findings into clear recommendations for product and technology partners.
Supports the definition of technology capabilities and incremental product changes by documenting needs, mapping outcomes to capabilities, and applying shared analysis frameworks and artifacts.
Partners with Product Managers, UX, Technology, and Architecture to evaluate solution options, clarify tradeoffs, and assess alignment with target architecture, technical guardrails, and business intent.
Conducts data-driven discovery and outcome analysis by using usage, performance, and outcome data to identify opportunities, measure results, and generate actionable insights and recommendations.
Collaborates on experiments, validation activities, and discovery work to help assess customer needs, business value, and product performance.
Conducts ongoing analysis of industry trends, competitor activity, and emerging technologies, translating findings into recommendations, business cases, and decision support materials.
Supports alignment between technology direction and business strategy by helping connect business objectives to product, capability, and technology considerations.
Decomposes business plans and strategic objectives into outcomes, value drivers, capabilities, and analysis artifacts that support product and technology decision-making.
Supports strategic planning and early discovery by gathering high-level business requirements, organizing inputs, and helping define scope through meetings, workshops, and cross-functional sessions.
Evaluates and helps prioritize business requests by assessing business value, impacts, dependencies, risks, and alignment to existing plans and delivery sequencing.
Plans and collaborates with business and technology partners to conduct moderate-complexity analysis and build artifacts that support recommendations and deliverables.
Quantifies potential benefits, impacts, risks, and considerations associated with transformation efforts, innovation initiatives, and proposed product or capability changes.
Executes defined work within medium- to lower-complexity projects or engagements that result in recommendations, analysis, and business-case support.
Applies emerging technology knowledge to assess use cases, analyze feasibility and value, and support ethically sound, data-informed recommendations.
Maintains working knowledge of relevant business functions, technology developments, and initiatives to identify where conflicts and synergies exist across products, capabilities, and business needs.
Partners with vendors and external parties, as needed, to gather information and evaluate whether products or capabilities may meet business and technology requirements.
Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire