Consultant, Technology Engineer

Nationwide•Columbus, OH

1d•$118,000 - $222,000•Hybrid

About The Position

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Consultant, Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide’s architectural standards, technology roadmaps, industry trends and business requirements. You’ll focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You’ll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs).

Requirements

Extensive knowledge and experience with Microsoft Windows Server OS (multiple versions) with a strong emphasis on designing and building enterprise-scale deployments.
Proven experience acting as a technical lead: setting direction, breaking down work, assigning and reviewing tasks, and coaching other engineers.
Deep understanding of Windows Server image management (on-prem and cloud), including image creation, hardening, lifecycle management, and distribution.
Strong working knowledge of images, GPOs, secure configuration, and the ability to troubleshoot and support ancillary processes such as patching, vulnerability management, and audit in partnership with peer teams.
Extensive experience with infrastructure automation and enabling self-service provisioning and operations for infrastructure consumers.
Extensive hands-on experience with CI/CD pipelines using tools such as GitHub Actions and/or Concourse to build, test, and deploy Windows Server images and configurations.
Strong experience with Packer and infrastructure-as-code patterns using JSON and YAML for defining server images and infrastructure templates.
Extensive PowerShell expertise, including the ability to: Design and build robust, reusable modules and scripts. Automate operational tasks, server builds, and configuration. Teach and guide others in PowerShell best practices.
Strong knowledge of PowerCLI for automating VMware-based infrastructures.
Extensive experience working with RESTful APIs, including authentication, error handling, and integration into automation workflows and pipelines.
Strong knowledge in Python, particularly in the context of automation, tooling, and integration with APIs and platforms.
Extensive automation and scripting experience overall; software development experience is an acceptable alternative if it includes significant automation and tooling work.
Solid understanding of network and firewall requirements for server builds, including ports, protocols, load balancing, and security zoning.
Understanding of physical and virtual storage concepts and how they apply to Windows Server builds (e.g., block, file, and object storage integration, performance considerations, and resilience).
Experience designing and supporting high availability (HA) solutions for Windows Server, such as clustering and related technologies.
Demonstrated use of change management controls and processes in a large enterprise environment.
Experience working within teams utilizing Agile and Lean principles, including iterative delivery, backlog management, and continuous improvement.
Ability to create and maintain automation for deployments and operational processes as part of standard ways of working (not one-off scripts).
Undergraduate studies in computer science, management information systems or a related field is preferred.
Six years or more experience with the most complex integrated solutions with an ability to design and develop and modify new and existing solutions for specialized needs.
Experience with multiple technologies and within one or more domains.
Experience with automation of deployment of solution configurations.
Experience in training/guiding less experienced staff.
Experience with solutions: IaaS, PaaS, SaaS and package solutions.
Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen.
Influencing, negotiating and priority setting needed.
Insurance/financial services industry knowledge a plus.
Other criteria, including leadership skills, competencies and experiences may take precedence.

Nice To Haves

Demonstrated knowledge of AWS and Azure in an enterprise Windows context, including support and/or installation of Windows-based workloads in both clouds.
Certifications such as AWS Cloud Practitioner or Azure Fundamentals.
Working knowledge of VMware Aria Automation (formerly vRealize Automation) or comparable products.
Working knowledge of Ansible AWX and/or CloudBolt (or similar automation/orchestration platforms).
Experience with or exposure to: HPE ProLiant/Synergy hardware VMware vSphere and associated tools Linux (primarily RHEL) in mixed Windows/Linux environments Block storage (e.g., Pure Storage) File storage (e.g., Dell EMC Isilon, Cohesity SmartFiles) Object storage (e.g., Dell EMC ECS) Backup platforms (e.g., Cohesity DataProtect)
Prior experience leading and supporting a Community of Practice or similar practitioner group.
Demonstrated ability to contribute to proofs of concept (PoCs) and new technology evaluations in partnership with peer teams.

Responsibilities

Serve as the technical lead for Windows Server image engineering, developing the strategy, design, build, and maintenance of images used on-premises, in AWS, and in Azure.
Lead the design and implementation of CI/CD pipelines (e.g., GitHub Actions, Concourse) that build, test, harden, and publish Windows Server images and related artifacts.
Define and maintain infrastructure-as-code patterns for Windows Server images and deployments using tools such as Packer, JSON/YAML templates, and associated automation frameworks.
Establish and maintain technical roadmaps for Windows Server image management and pipelines, partnering closely with architecture and security to improve standardization, security posture, and supportability.
Enable and expand self-service capabilities for internal customers consuming Windows Server images and pipelines (e.g., catalog, templates, workflows, and automation hooks).
Provide hands-on technical guidance and mentoring to other engineers, including pair programming, code reviews, and training sessions on PowerShell, CI/CD practices, and infrastructure automation.
Integrate Windows Server automation with RESTful APIs (internal and vendor), enabling orchestration across platforms, tools, and services.
Collaborate with peer teams (network, firewall, storage, database, security, identity, cloud operations) to ensure Windows Server builds meet requirements for connectivity, security, compliance, and observability.
Partner with operations to ensure images and pipelines support monitoring, patching, vulnerability remediation, and audit requirements, and evolve as standards and controls change (e.g., CIS, PCI, PII, internal policies).
Participate in and help lead process design and improvement efforts across teams for technical components and services related to Windows Server and automation.
Provide escalation support for complex incidents, production outages, and high-priority requests related to Windows Server platforms, images, and automation.
Participate in on-call rotation, helping to ensure stability, performance, and reliability for Windows Server environments.
Contribute to and help lead a Community of Practice focused on Windows, automation, and infrastructure as code, sharing patterns, standards, and best practices across the organization.
Collaborates with Technology Architecture professionals to develop technology product roadmaps.
Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Designs and implements standard builds/templates for all technology platforms.
Drives product improvements through optimization, enhancements and the implementation of new features and functions.
Works continuously with other Technology Engineering teams and Technology Architecture to ensure the success of products.
Conducts “proof of concept” labs for enhancements, new solutions and competitive bake-offs.
Designs standard and custom technology solutions for business partner projects, including pre-production testing, performance tuning, handoffs and certification.
Conducts proactive and reactive monitoring to detect, predict and resolve abnormal conditions in the environment.
Collaborates with vendors to help drive design innovation in product enhancements and improvements.
Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.
Provides complex production support for all technology platforms.
Provides oversight for technical labs and development environments.
May perform other responsibilities as assigned.