ServiceNow Openings
Deloitte•Arlington, VA
•$97,700 - $162,800•Onsite
About The Position
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Requirements
- Bachelor’s degree
- be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- 2+ years of experience with ServiceNow in 1 or more of the following areas; ServiceNow solution architecture, scoped applications, workflows, scripting, data models, UI experiences, and integrations
- Technical leadership across requirements, design, configuration, development, testing, deployment, operations, and maintenance
- ServiceNow Impact advisory, value management, stakeholder engagement, executive reporting, and organizational change management
- Federal compliance, including DCSA RMF/ATO processes, security, governance, and platform roadmaps
- Procurement workflow automation, including integrations with APMS, DFAS, and WAWF using REST, SOAP, Integration Hub, and MID Server
- Platform operations, incident resolution, upgrades, patching, performance optimization, documentation, and user support
- Leadership of development teams, sprint reviews, junior developers, technical quality, and delivery milestones
- ServiceNow solutions supporting HR services, IT service management, procurement, and enterprise operations
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
Nice To Haves
- 1+ years of experience supporting federal government or defense clients
- 1+ years of experience with IT Service Management (ITSM), human resources service delivery, procurement, or enterprise operations use cases in ServiceNow
- 1+ years of experience with ServiceNow solution design, workflow automation, or platform integration
- Experience supporting compliance, governance, or security requirements in a federal environment
Responsibilities
- Supporting the design, configuration, and deployment of ServiceNow solutions for federal and defense clients
- Contributing to requirements gathering, solution design, development, testing, implementation, and ongoing platform support
- Developing or supporting workflows, integrations, user experiences, and data models within the ServiceNow platform
- Assisting with platform modernization efforts, including upgrades, performance optimization, documentation, and issue resolution
- Collaborating with client stakeholders and cross-functional project teams to support delivery milestones and mission outcomes
Benefits
- Discretionary annual incentive program
- Professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
