Consultant (Technical, Public Sector)

Appian Corporation•Raleigh, NC

2d•Onsite

About The Position

Appian Customer Success is seeking a Technical Consultant to join their team. In this role, you will engage with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation. You will work throughout the entire project life-cycle to define, design, develop, and implement custom software and AI solutions using Appian’s platform. This includes working within an agile environment to understand client business processes and technical needs, launching new relational data models in production, and developing APIs for system integration. You will also brainstorm AI use cases, implement Appian’s AI tools using techniques like retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. Collaboration with client technical teams and business users is key, as is driving adoption by empowering clients to become self-sufficient. Appian's values of Intensity and Excellence guide their approach to setting high standards and achieving the best results.

Requirements

The ability to work with clients to define business processes and gather functional and technical system requirements.
Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems.
History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
Basic understanding of object oriented programming.
Experience working with relational databases and database design/data modeling.
SQL skills (writing queries, joins, views, etc).
Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework).
Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services.
US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen.
1+ years of experience with hands-on software development or technical consulting.
B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
Willingness to travel; 10% or less annually to support customer engagement.

Nice To Haves

Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers.

Responsibilities

Engage with customers post-sales to develop software solutions on the Appian platform.
Work throughout the entire project life-cycle to define, design, develop, and implement custom software and AI solutions using Appian’s platform.
Work within an agile environment to understand client business processes and technical needs.
Launch new relational data models in production.
Develop APIs to integrate with multiple systems.
Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models.
Collaborate with client’s technical teams and business users throughout the entire software and development life cycle.
Drive adoption by empowering clients to become self-sufficient with building process applications.