Consultant, Technical Account Manager
About The Position
Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users and keeping the information infrastructure available at all times. Much more than the customer’s go-to person when there’s an issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur. TAMs work closely with a range of colleagues to identify sales opportunities, drive best support practices, deliver consistent service levels and ensure complete customer satisfaction. Join us to do the best work of your career and make a profound social impact as a Consultant, Technical Account Manager on our Technical Account Manager team in Omaha, NE. As a Consultant, Technical Account Manager, you will be responsible for supporting customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions. You will work with Federal customers and partners as they implement AI solutions in secure spaces.
Requirements
- Subject matter expert for Dell Technologies data center infrastructure products and solutions
- Experience working with Federal customers and partners
- Experience implementing AI solutions in secure spaces
Responsibilities
- Supporting customers in disconnected environments
- Serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions
- Working with Federal customers and partners as they implement AI solutions in secure spaces
- Identifying sales opportunities
- Driving best support practices
- Delivering consistent service levels
- Ensuring complete customer satisfaction
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
