Consultant, Systems Analyst

Nationwide Mutual Insurance•Scottsdale, AZ

5d•Hybrid

About The Position

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Systems Analyst, you’ll partner with the business to understand business needs and outcomes and provide a range of analysis skills related to understanding and achieving those outcomes. You’ll translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Systems Analyst should have broad technology and analysis experience, including facilitation with large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and solving problems using a collaborative style. You’ll be engaged in work efforts at all scales, ranging from minor defect fixes and enhancements to the development of new applications. You’ll also work on all types of solution approaches (e.g., custom development, package implementation) and domains (e.g., all application types, data warehouses, web, and cloud).

Requirements

Extensive knowledge of the insurance industry, with a focus on Excess and Specialty lines
5+ years of relevant experience preferred.
5+ years of experience supporting and/or managing policy administration software within the insurance industry.
Experience with Guidewire platforms, preferably Guidewire InsuranceNow, in one or more of the following capacities: project implementation, major enhancement delivery, or ongoing production support.
Experience leading analysts, either directly or indirectly, including coaching less-experienced team members in day-to-day responsibilities and strategic initiatives.
Demonstrated ability to work across business operations and technology teams—understanding business needs and translating them into effective technical solutions.
Experience using technology and productivity tools to support analytical work and multiple technical initiatives, including Agile delivery tools, Jira, Microsoft Excel, Microsoft Word, AI language models, and collaboration and communication platforms.
Strong communication skills, with the ability to effectively engage executive business and technology leaders, cross-functional teams, capability peers, and individual contributors working in Agile environments.
Undergraduate studies in computer science, management information systems, or a related field are preferred.
Eight or more years of relevant work experience including software delivery or educational experience within a technology domain.
Experience delivering technology and/or business solutions across industries, platforms and/or lines of business (LOBs) within the insurance and/or financial services industries.
Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.
Strong analytical and communication skills, knowledge of planning, and the ability to influence, negotiate, and set priorities as needed.
Ability to facilitate requirement sessions using visual techniques with senior leaders.
Regularly and consistently demonstrates the Nationwide Values.

Nice To Haves

Insurance/financial services industry knowledge is a plus.
Technology certifications or designations are not required but encouraged.

Responsibilities

Leads or partners with business stakeholders, Architects, and technology professionals to understand business needs, desired outcomes, and solution context, align requirements with target architecture and technical guardrails, and identify impacts, dependencies, and trade-offs.
Manages complex requirements and drives business alignment through facilitation, visual management, and stakeholder collaboration.
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Supports or leads the complete requirements lifecycle from idea through implementation across complex initiatives.
Leads the development, clarification, and maintenance of detailed requirements work products and supporting documentation.
Drives verification, traceability, and management of functional and non-functional requirements, as well as secure software and systems engineering practices, throughout the delivery lifecycle.
Provides complex analysis of business processes, systems, data, and performance measures to support business outcomes, identify quality improvement opportunities, and strengthen decision-making.
Leads data-informed discovery by using usage and performance data to identify opportunities, validate assumptions, and translate insights into clear recommendations that balance customer needs, business value, technical feasibility, and product strategy.
Uses technical knowledge, business analysis expertise, and interpersonal skills to communicate, negotiate, and solve problems with stakeholders and team members.
Coaches less experienced analysts and raises the quality, consistency, and repeatability of analysis and requirements practices.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire