Consultant, Sales and Service (National Sales Center – USA Hockey)

Playfly Sports

2d • Hybrid

About The Position

Playfly Sports is looking for a Consultant, Sales and Service to join our team with USA Hockey selling the U18 Men’s World Championships. The Consultant, Sales & Service role should be passionate about and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. This role would be a fit for those with a desire to start and grow a career in the sports ticket sales industry or collegiate athletics. Sales Consultant’s revenue will be generated primarily from outbound phone calls. These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours, if applicable. Day-to-day leadership and mentoring of this position will be provided by Playfly Aspire Leadership. Sales Consultants will receive the tools, programs, and systems necessary to "BE GREAT."

Requirements

• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Excellent communication, presentation and listening skills
• Ability to work well with others and comfortable taking initiative
• Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported

Nice To Haves

• Bachelor’s degree is preferred, but not required
• Ticket sales experience is preferred, but not required
• Knowledge of USA Hockey and the U18 Men’s Championships is strongly preferred but not required.
• Previous customer service or retail sales experience a plus; display a genuine desire to help people

Responsibilities

• Meet or exceed sales goals while exceeding client expectations and providing superior customer service
• Increase sales portfolio and attract new business leads
• Sell sports/entertainment tickets to clients on behalf of Client Partners & Playfly Aspire
• Maintain computerized records of all prospects and customers within the ticketing database
• Provide superior customer service to existing and potential clientele
• Accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals as directed by manager
• Other job-related duties as assigned

Benefits

• The work is typically performed in an adequately lighted and climate-controlled office environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree