Consultant, Regulatory Programs

Sun Life • Waterloo, ON

2d • CA$58,000 - CA$93,000 • Hybrid

About The Position

Reporting to the Director, Governance Practices and Transformation, the Consultant, Regulatory Programs will support the delivery and ongoing management of regulatory oversight programs and business governance initiatives within Retail Advice & Solutions (RA&S). This role will focus on the day-to-day execution of established programs, operational excellence, and driving continuous improvement across the Governance Practices and Transformation team.

Requirements

• University degree or equivalent professional experience
• 3+ years of relevant experience in wealth, insurance, or regulatory functions
• Experience with process management, program coordination, or business operations
• Strong organizational and project management skills
• Excellent collaboration and communication skills (written and verbal)
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment, with a flexible approach to changing priorities and requirements

Nice To Haves

• Experience in regulatory or compliance-focused roles within financial services
• Familiarity with oversight programs or governance functions
• Experience with continuous improvement methodologies
• Life insurance industry knowledge or LLQP/LOMA designation
• Working knowledge of RA&S regulatory environment

Responsibilities

• Execute and manage "run" programs within the BG&C oversight function to ensure consistent and effective delivery
• Maintain program documentation, schedules, and tracking mechanisms
• Monitor program performance against established metrics and timelines
• Support the implementation of compliance and regulatory initiatives across RA&S
• Manage team inboxes and coordinate incoming requests and escalations
• Triage and prioritize inquiries, ensuring timely routing and resolution
• Schedule meetings, coordinate resources, and support project logistics
• Lead continuous improvement projects to enhance team efficiency and program effectiveness
• Identify process bottlenecks and recommend practical solutions
• Collaborate with stakeholders to resolve operational issues
• Track and communicate improvement outcomes
• Compile and analyze program data to monitor compliance and effectiveness
• Prepare status reports, dashboards, and presentations for management review
• Identify trends and areas requiring escalation or intervention
• Support audit and regulatory reporting activities

Benefits

• Flexible Benefits from the day you join to meet the needs of you and your family
• Opportunity to move along a variety of career paths with amazing networking potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree