Consultant, Loss Control (Virtual)

Nationwide

23h • Remote

About The Position

This Loss Control Consultant will work in a virtual environment. We are seeking an individual with multi-line commercial insurance industry experience to complete loss control surveys and provide ongoing virtual consulting service to middle market commercial accounts. This position is a key resource for the evaluation of new and prospective business, contributes to the profitability and retention of current business, and provides consulting services to commercial accounts. The Loss Control Services team at Nationwide contributes to the overall success of our customers’ businesses operationally and financially; we learn and grow with them. As a Loss Control Consultant, you’ll provide services to a large portfolio of complex accounts in multiple lines of business, influencing profitability, retention and creating a valued customer experience within a collaborative environment. We’ll count on you to determine effective controls, make improvement recommendations and differentiate classes of business. You’ll have the opportunity to make a difference for our customers and company as you build and grow internal and external relationships, while continually growing your skills and expertise.

Requirements

• Multi-line commercial insurance industry experience
• Technology proficiency and comfort in virtual environments
• Strong time and workload management skills
• An innovative and adaptable approach to service delivery
• A customer-centric, consultative mindset (strong soft skills)
• Strong relationship, marketing and consulting skills required to interact with underwriting, agents, members, managers, third parties and team members.
• Strong written and verbal communication skills, ability to operate a personal computer and other business equipment, prioritize work, and meet deadlines.
• Bachelor's degree in safety, science, engineering, fire protection or construction management preferred.
• A minimum of one of the following designations, such as Certified Safety Professional (CSP), Certified Director of Safety (CDS) or Associate of Risk Management (ARM) and others.
• Associates must acquire all required state certifications.
• Typically, 10 or more years of commercial loss control or related experience preferred.
• General knowledge of safety and risk management practices and principles, including regulatory (Occupational Safety and Health Administration [OSHA], Department of Transportation [DOT], etc.) and national consensus standards (NFPA, etc.) preferred.
• Complete understanding of the commercial insurance business process, the ability to market services and influence others of a course of action.
• Good verbal and written communication skills to interact with all levels of internal and external contacts.
• Must possess a desire to learn, grow and develop skills.
• Ability to prioritize work and time.
• Ability to operate a personal computer and learn/use applicable systems.
• Must have a valid driver’s license with satisfactory driving record in accordance with Nationwide standards.

Nice To Haves

• Other criteria, including leadership skills, competencies and experiences may take precedence.

Responsibilities

• Provides services to influence profitability and retention.
• Creates and recommends service objectives based upon customer goals, risk assessment results and loss analysis.
• Meets with customers to identify hazards and exposures by conducting complex risk assessments to determine the effectiveness of controls and identify technically sound recommendations for risk improvement.
• Assigns an appropriate line of business rating based on professional judgment and company guidance.
• Researches customer’s operations, industry and technical information to prepare for site surveys, service work, meetings, presentations and projects.
• Applies the highest-level technical expertise to help lead as a subject matter expert for at least one line of business or practice.
• Builds and maintains strong relationships customers and business partners.
• Functions as an ongoing resource and contact person with a high level of expertise.
• Consults with customers, providing observations, solutions and support to meet business needs.
• Creates and recommends service objectives based on customer goal assessments and loss analysis.
• Identifies service opportunities based on loss trends and other data.
• Communicates technical information effectively both verbally and in writing through preparation of technical reports in a state-of-the-art workflow environment.
• Interacts with internal and external customers, leadership, peers and subject matter experts in a collaborative environment to gather and share information that helps our customers succeed.
• Creates, presents and coordinates technical training and publications for internal and external customers.
• Actively participates in career development activities and training.
• May perform other responsibilities as assigned.

Benefits

• medical/dental/vision
• life insurance
• short and long term disability coverage
• paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• company-paid pension plan
• business casual attire

What This Job Offers

• Job Type: Full-time
• Career Level: Senior