Consultant, IT Quality Assurance

CIBC • Toronto, ON

10d • Hybrid

About The Position

You’ll be joining CIBC’s Digital and CX Technology team, where innovation and client experience are at the heart of everything we do. As a Consultant, IT Quality Assurance you’ll play a key role in overseeing the systems testing process and ensuring our solutions meet client needs with the highest quality. You’ll lead a team within CIBC’s Technology organization, assigning and monitoring the execution of test cases while providing coaching and mentorship. You’ll create test plans, develop testing strategies, and provide estimates that help build the bank of the future. Your hands-on approach will support our commitment to delivering reliable digital solutions. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

Requirements

• 5-7 years of experience testing RESTful APIs and web services.
• Proficiency with API testing tools such as Postman or Parasoft SOAtest.
• Expertise in API validation, authentication methods (OAuth, JWT, API Keys), and test automation.
• Skilled in developing automated UI testing frameworks using Playwright.
• Strong programming abilities in TypeScript and Python.
• Experience with CI/CD pipelines, automated test execution, version control systems like Git, and Agile methodologies.
• You put our clients first.
• You engage with purpose to find the right solutions and consistently go the extra mile because it’s the right thing to do.
• You give meaning to data. You enjoy investigating complex problems and translating information into actionable insights.
• You communicate detailed information in a clear and meaningful way.
• You're inspired by collective success. You believe teamwork transforms good ideas into great ones and value an inclusive team that collaborates to bring a vision to life.
• Your influence makes a difference. You understand the importance of relationships and networks for success and inspire outcomes by sharing your expertise.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
• Legally eligible to work at the location(s) specified.
• Where applicable, must have a valid work or study permit.

Nice To Haves

• Experience with Selenium Webdriver.

Responsibilities

• Oversee the systems testing process and ensure solutions meet client needs with the highest quality.
• Lead a team within CIBC’s Technology organization, assigning and monitoring the execution of test cases while providing coaching and mentorship.
• Create test plans, develop testing strategies, and provide estimates.
• Lead the investigation and translation of business requirements into test cases.
• Design and manage end-to-end testing activities for multiple projects across the business.
• Use expertise in software development testing to deliver quality products that meet business and system requirements.
• Provide ongoing feedback, support, and mentorship to your team.
• Proactively identify potential issues throughout all test phases and recommend improvements or enhancements.
• Identify obstacles or risks that may impact a project’s timeline or success, and provide regular status updates to stakeholders.
• Maintain open communication and escalate issues when necessary.
• Ensure all test deliverables are received, approved, and aligned with your project’s timeline, budget, and goals.
• Leverage experience with API testing, web UI test automation, and programming languages to drive quality and efficiency.
• Utilize tools like Postman, Parasoft SOAtest, Playwright, TypeScript, and Python to create, execute, and maintain robust test suites and frameworks.
• Excel at test reporting, debugging, and root cause analysis.

Benefits

• Competitive salary
• Incentive pay
• Banking benefits
• Benefits program
• Defined benefit pension plan
• Employee share purchase plan
• Vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program.
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed