Consultant, IT Asset Management

CIBC•Toronto, ON

1d•Hybrid

About The Position

You will join the Technology Currency Modernization (TCM) Team within Technology Operations, a group dedicated to governance and reporting with a strong focus on mitigating technology risk. Our team partners closely with Technology stakeholders to remediate aging infrastructure—across both hardware and software—ensuring our environment remains secure, resilient, and compliant with organizational standards. In this role, you will be instrumental in collaborating with Technology partners to govern, track, and gather remediation plans for assets approaching End of Support. You will analyze complex data and technical challenges to develop actionable solutions that drive effective risk mitigation. Success in this position requires a solid understanding of ServiceNow’s Configuration Management Database (CMDB) and/or IT Asset Management (ITAM), as well as the ability to communicate clearly with both technical and non-technical audiences. Your contributions will enhance organizational visibility and control over assets nearing End of Support, supporting effective tracking, risk mitigation, and informed decision-making across the enterprise. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

2+ years experience working with ServiceNow’s Configuration Management Database (CMDB) and/or within the IT Asset Management (ITAM) discipline.
Broad knowledge of Infrastructure Services & Platforms, Applications and IT Standards.
Ability to navigate IT environments, understanding how different components interact and impact organizational objectives.
Proven track record of working with large, complex datasets - whether for compliance tracking or process optimization.
Ability to translate technical findings into clear, impactful communications enables you to influence stakeholders and drive continuous improvement.
Understanding that success is in the details and noticing things that others don't.
Critical thinking skills help to inform your decision making.
Embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
Driven by collective success. You know that collaboration can transform a good idea into a great one.
Understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

Responsibilities

Gather, analyze and report on IT assets inventory data for on-prem and public cloud technology infrastructure.
Develop a reporting framework to capture risk associated with technology assets through their lifecycle (acquisition, build, operations, remediation plans when approaching End of Support, migration, and retirement).
Use strong problem solving, analytical, and critical thinking skills to overcome anomalies encountered during data collection, data quality review and report generation.
Work with engineers, analysts and other technical teams to assess information for analysis and reporting.
Facilitate currency-centric dialogues with various audiences throughout technology and also provide technical or business guidance to technology partners within and outside your own department.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development