About The Position

Join Northern Trust's Integrated Portfolio Services (IPS) team and play a key role in delivering exceptional service to hedge fund and alternative investment clients. As a Consultant, Investor Services, you will support critical investor lifecycle activities, including subscriptions, redemptions, investor reporting, AML/KYC reviews, and client servicing. This is an excellent opportunity for a detail-oriented financial services professional who enjoys working in a fast-paced, client-focused environment and wants to develop deep expertise within alternative investments.

Requirements

  • Experience in Investor Services, Fund Administration, Transfer Agency, Client Services, AML/KYC, Operations, or a related financial services function.
  • Strong understanding of investor onboarding, subscriptions, redemptions, and investor servicing activities.
  • Excellent communication and relationship management skills.
  • Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment.
  • Proven analytical and problem-solving abilities.
  • Adaptable, collaborative, and committed to delivering exceptional client service.
  • Proficiency with financial services systems and Microsoft Office applications.
  • Bachelor's degree in Finance, Accounting, Business, Economics, or a related field.
  • Relevant industry experience within hedge funds, asset servicing, alternative investments, private markets, or fund administration.
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Nice To Haves

  • Professional qualifications (e.g., ACCA, CFA, or equivalent) are a plus.

Responsibilities

  • Review and process investor subscription documentation, ensuring compliance with regulatory and fund requirements.
  • Manage investor transactions, including subscriptions, redemptions, transfers, and capital activity reporting.
  • Complete AML, KYC, and client verification reviews in accordance with internal policies and regulatory requirements.
  • Prepare and issue investor statements, trade confirmations, and other investor reporting.
  • Maintain investor records, share registers, and subscription bank account information.
  • Partner with fund managers, investors, and internal teams to resolve inquiries and operational issues.
  • Assist with investor audit requests and ongoing due diligence activities.
  • Serve as a subject matter expert within Investor Services and provide guidance to junior team members.
  • Identify opportunities for process improvements and contribute to enhancing the client experience.
  • Handle complex client and operational matters with significant business impact.

Benefits

  • flexible and collaborative work culture
  • strong history of financial strength and stability
  • Movement within the organization is encouraged
  • senior leaders are accessible
  • company committed to an inclusive workplace
  • assisting the communities we serve
  • Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture.
  • Employees around the world give their time and talent to work for the greater good of their communities.
  • work-life balance
  • career mobility
  • unique opportunities
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