About The Position

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Requirements

  • 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
  • 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • Bachelor’s degree or equivalent experience.
  • Typically 8+ years’ experience leading complex delivery, onboarding, or implementation engagements.
  • Proven ability to influence senior stakeholders and lead through ambiguity.
  • Deep experience with API-driven or platform-based solutions.

Nice To Haves

  • Experience operating across regions, clients, or regulated environments.
  • Demonstrated people leadership and team development experience

Responsibilities

  • Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints.
  • Act as trusted advisor on how clients can best leverage the platform and APIs to meet requirements.
  • Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
  • Guide resolution of complex client issues, escalations, and ambiguous problems.
  • Own delivery governance, onboarding strategy, and escalation management.
  • Define and improve onboarding and delivery standards, playbooks, and ways of working.
  • Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program
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