Consultant II

RealPage, Inc.•Richardson, TX

3d•$85,200 - $145,200

About The Position

The RealPage Exchange Integration Consultant (Non-Sales) is responsible for working with AppPartners, 3rd party vendors and clients on paid integration consulting engagements and supporting AppPartners toward certifying on their integration into RealPage’s ecosystem. The Integration Consultant reports to the Senior Integration Consultant. This role is responsible for working with RealPage AppPartners to certify their application to RealPage Application Programming Interfaces (API). This role will serve as the relationship manager for assigned strategic integration projects. The ideal candidate will have experience across multiple RealPage products and have a proven track record of supporting both our internal and external clients.

Requirements

Familiarity with API and file exchange integrations
Relationship management
Systematic, disciplined, and analytical approach to problem solving
Attention to details
Strong team player with proven ability to work well in a team environment and under pressure
Working knowledge of Microsoft Office programs, specifically Microsoft Word, Excel, and PowerPoint
Ability to think through the flow of data in various systems.
Ability to succinctly articulate complex issues or designs in both verbally and in writing.
Ability to adapt and respond to high priority escalations.
Ability to manage multiple projects independently with minimal supervision.
Ability to produce high-quality work as part of a fast-paced, dynamic team.

Nice To Haves

5+ years of Integration experience
10+ years of progressive experience
Change agent, driver and evangelist for APIs and integrations
Oversight and monetization of APIs and integrations (product, engineering, implementation)
Coordinate and align working with various product and engineering leaders
Strong people and leadership skills
Technical degree plus MBA and/or business experience
Experience with RealPage products, including the OneSite platform products, Accounting, Revenue Management and Renter Engagement Solutions, strongly preferred.
Familiarity with Multi and Singly Family industry
Familiarity with Software as a service applications
Familiarity with Workflow design in Visio or LucidChart
Familiarity with SalesForce

Responsibilities

Serve as the relationship manager for strategic integration projects with 3rd party vendors and clients.
Work with 3rd party vendors and clients to understand needs
Execute Statement of Works (SOWs) for non-AppPartners, including clients, for any integration consulting needs
Drive certification of new AppPartner application engagements.
Coordinate with Sales and Customer Success teams to advise clients and 3rd party vendors on new integration requests needed to support our common client’s business.
Escalate any identified risks (data security, legal, client risk) to leaders.
Partner with product development teams to advocate for client and 3rd party vendor integration related requests.
Work with problem management and product support teams to facilitate resolution of escalations in a timely manner.
Manage and track projects using the internal tracking system and departmental procedures.
Prepare documentation and provide training on APIs routed through RealPage Exchange.
Provide coverage for business as needed. This references implementations, responding to internal and external integration or order inquiries and management of incoming leads.