Consultant I

WellSky•Overland Park, KS

2d•Onsite

About The Position

The Consultant I is responsible for leading the implementation of solutions by ensuring successful deployment, customization, and adoption of the solution. The scope of this job includes leveraging project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time. This position is with our Human and Social Services Professional Services team. We invite you to apply today and join us in shaping the future of healthcare!

Requirements

Bachelor’s degree in a relevant field (Information Systems, Business, Healthcare Administration, Computer Science, or related) or equivalent work experience
At least 0–2 years of experience in consulting, professional services, implementation, client support, or a related role
Strong written and verbal communication skills with the ability to explain concepts clearly to non technical audiences
Basic understanding of software implementation lifecycles and client delivery models
Ability to manage multiple tasks, meet deadlines, and prioritize work in a fast paced environment
Strong analytical and problem solving skills with attention to detail
Experience working with standard business tools (Microsoft Excel, Word, PowerPoint; Teams/Outlook)
Willingness to learn new systems, processes, and domain knowledge quickly
Ability to work collaboratively as part of a project team and follow established delivery methodologies

Nice To Haves

Experience supporting or implementing SaaS or enterprise software solutions
Exposure to client-facing work (presentations, training, requirements gathering, or support)
Familiarity with data concepts such as imports/exports, validation, or basic reporting
Experience in healthcare, human services, public sector, or regulated industries
Internship or project-based experience in consulting or professional services
Basic knowledge of SQL, APIs, data integration, or configuration-based systems
Experience documenting requirements, workflows, or process improvements
Prior experience working in a ticketing or case management system (e.g., Jira, ServiceNow)
Demonstrated ability to adapt to changing client needs and project scope

Responsibilities

Complete implementation tasks throughout the project lifecycle, including configuration of solutions per established standards and documentation.
Collaborate with senior consultants and meet with clients to understand their business processes and requirements for implementation.
Utilize established training plan and implementation design documentation to deliver hands-on training to clients that guides them through solution functionalities and features to increase proficiency.
Troubleshoot minor issues and provide appropriate recommendations for resolution.
Execute project action items submitted by the client following applicable contractual requirements.
Perform other job duties as assigned.