Consultant, Fee-Based Solutions

CIBC•Toronto, ON

1d•CA$75,870 - CA$104,320•Hybrid

About The Position

CIBC Private Wealth and Wood Gundy are focused on providing excellence in relationship-based advice, service and product solutions that meet our clients' needs. We have a comprehensive offer that addresses the full spectrum of wealth building clients - from self-directed investors, to high-net-worth private wealth individuals, to institutional clients. Portfolio management is a foundational pillar of modern advisory practice. The Fee-Based Solutions team is a strong advocate for disciplined portfolio management across both discretionary and non-discretionary advisory business models, working collectively to help advisors strengthen client outcomes through scalable portfolio construction, that are aligned to client needs and practice goals. At the heart of this work is the CIBC Unified Account (UA) platform, which serves as the underlying portfolio management and trading system for fee-based solutions. This platform provides a single account solution that holds multiple investment solutions or sleeves, while automating rebalancing and day-to-day cash flow management — bringing greater efficiency, consistency, and precision to the advisory process. By championing fee-based solutions and disciplined portfolio management, we empower advisors to deliver unbiased, client-centric advice that aligns with long-term goals. This commitment to transparency and excellence not only strengthens client satisfaction but also reinforces the foundation of trusted, enduring advisory relationships. The Consultant, as part of a centralized team, services and supports Wood Gundy advisor needs as they accelerate their growth through scalable portfolio management practices and Fee Based Solutions. The Consultants will support Advisor book reviews, optimize practices, support pricing optimization, launch new strategies and act as a hub for all fee based support and inquires from Advisory teams. The incumbent will work closely alongside the senior members of the Fee Based Solutions team to identify and execute strategic initiatives across varying functional areas to improve and enhance the Fee Based Solutions programs and Unified Account initiative for investment advisors and clients.

Requirements

Experience in financial services working within a brokerage platform and/or knowledge of the Canadian wealth management industry (5+ years).
Expert in MS Office tools, advanced knowledge of Excel, VBA Macros, PowerPoint are mandatory.
Demonstrated project management experience; can plan, prioritize and organize work effectively, to meet deadlines, while managing competing priorities.
Ability to leverage Artificial Intelligence applications such as ChatGPT, Gemini or Claude would be vital.
Build and maintain effective working relationships with internal groups, other business units and internal partners within CIBC.

Nice To Haves

Knowledge of Fee-Based Solutions such as Separately Managed Accounts, Advisor Managed Discretionary programs, Non-Discretionary programs and/or Unified Account programs.
Preference is if the experience is with CIBC’s offering.
Experience with Power BI, Tableau and Alteryx would be an asset.
MyClient, Broadridge, MPower, FBS, CGI Wealth 360, or have previous experience with other wealth management platforms and industry applications would be a differentiator.

Responsibilities

Support Advisor book reviews, optimize practices, support pricing optimization, launch new strategies and act as a hub for all fee based support and inquires from Advisory teams.
Identify and execute strategic initiatives across varying functional areas to improve and enhance the Fee Based Solutions programs and Unified Account initiative for investment advisors and clients.
Uncover and identify opportunities to improve the client and Advisor experience and business effectiveness across the Fee Based Solutions and the Unified Account initiative.
Provide critical Advisor practice reviews in support of transitioning into fee based solutions and leveraging scalable portfolio management practices including Discretionary and Unified Accounts.
Assist in developing project plans and executing program wide initiatives in areas such as investment management, investment strategy and account type launches, trading and operations, reporting, taxation and marketing.
Coordinate project planning across cross functional teams to ensure smooth execution of initiatives (stakeholder partners include Compliance, Legal, Operations, Marketing, Investment Management Research, Sales Specialists, etc.).
Become a go to resource for Senior Management in the creation of presentations to support strategic initiatives, management committees such as Discretionary Intakes or training sessions.
Serve as subject matter expert for inquiries from internal and external stakeholders (e.g. Advisors, Operations, Sales, Marketing) on Advisory, Discretionary and Unified Accounts.
Assist in the on-going management of sub-advisory relationships.
Solicit and collect feedback from Wood Gundy Advisors to identify opportunities for improvements (efficiencies, Advisor/client experience).
Manage vendor relationships and activities in areas including proxy voting, class action settlement and litigation, as well as performance/tax reporting, and client/advisor complaints relating to the administration, and account maintenance of Fee Based Solution accounts.
Review current process and procedures for opportunities to optimize, rationalize or transform.
Develop, maintain and advisor and client facing documents such as tax, factsheet and performance reporting documents in conjunction with cross-functional teams.
Understand regulatory risks and requirements to prepare and validate data relating to fee-based audits.
Participate in the management of the Fee Based Solution Mailbox(es), effectively and efficiently resolving and re-routing queries and requests received from Wood Gundy branches.
Provide monthly support to Fee Billing and Client Reporting teams, and handle escalations as they arise.
Assist in transitioning the Fee Based Solutions onto the Unified Account program through analysis of pricing, Advisor activities and reviews of current processes for potential improvements.