Consultant Engineer - Microsoft

NWN CarouselExeter, CA
Hybrid

About The Position

The Consultant role is a subject matter expert responsible for the configuring, installing, troubleshooting, and repairing offerings technical solutions for our customers, while also providing strategic guidance to design and deliver secure, scalable Microsoft-based environments. This role partners with clients to translate business requirements into effective solutions and ensure successful implementation, optimization, and ongoing support.

Requirements

  • 7+ years of consulting experience that is directly related to the duties and responsibilities specified.
  • Design and implement Microsoft security solutions across Microsoft 365, Azure, and hybrid environments
  • Deploy and configure Microsoft Defender, Entra ID, and Purview security and compliance capabilities
  • Deliver end-to-end Microsoft solutions across Microsoft 365, Azure, and hybrid environments
  • Gather and translate business and technical requirements into scalable Microsoft architectures
  • Provide technical advisory services aligned to Microsoft best practices and reference architectures
  • Stay current on Microsoft technologies, roadmap, and emerging capabilities
  • Perform identity and access management design, including Conditional Access and MFA strategies
  • Architect experience with the ability to collect and develop business and technical requirements.
  • Highly flexible, self-directed and with ability to adapt in a rapidly changing environment.
  • Demonstrated verbal and written communication skills and the ability to multitask are essential.
  • Comfortable, poised, and affable with customers from end users to senior level executives.
  • Candidates must have strong interpersonal as well as analytical troubleshooting skills.
  • Ability to work evenings and weekends as required during client cutovers.
  • Must be able to effectively work in a team environment.
  • Organizational skills and multitasking are required for independent work.
  • Excellent verbal and written communication skills.
  • Must have reliable transportation.
  • Must supply reliable cell phone.
  • At least one major vendor certification (Microsoft MCSE, MCITP, CCDA, CCNP, CCIE, CCNA, VCP, Citrix CCEA, etc.)

Nice To Haves

  • Bachelor's Degree preferred.
  • Current Microsoft certification highly preferred

Responsibilities

  • Assistance in configuring, installing, troubleshooting, and repairing offerings technical solutions for our customers.
  • Responsible for work assignments from Project Managers and/or technical leaders
  • Deliver Microsoft-based consulting engagements from design through implementation and support
  • Work with and develop expertise in many enterprise data infrastructure products from one or more of the following vendors: Aruba, Avaya, Five9, Cisco, HP, Microsoft, NetApp, Palo Alto, VMware, and EMC.
  • Consistent, accurate and timely tracking of client work, service calls, and related documentation including daily timesheets.
  • Meeting the billable/chargeable targets set by the company. Billable and chargeable time should consist of assessments, planning, design, configuration, installation, and support of the solutions offered by the practice.
  • Attending seminars as requested by the Professional Services Management Team.
  • Travel: To Customer sites as needed. Access to a vehicle is required.
  • Interact with clients to resolve any issues before, during, or after service engagements.
  • Schedule on-site visits, when necessary, in accordance with the customer contract.
  • After hours/weekend trouble escalations and scheduled work when needed.
  • Provide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partners.
  • Acquire technical certifications per training plan.
  • Support presales with solution scoping
  • Offering development, validating new solutions and creating technical runbooks
  • Mentoring junior technical resources
  • Other responsibilities as assigned.

Benefits

  • medical
  • dental
  • vision plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • income protection through disability and life insurance
  • 401(k) with company match
  • unlimited PTO
  • paid company holidays
  • hybrid/remote work
  • paid bonding leave for eligible employees
  • employee discounts
  • Employee Assistance Program (EAP)
  • accident
  • critical illness
  • long-term care
  • hospital indemnity coverages
  • legal and identity theft protection
  • pet insurance
  • supplemental life insurances
  • referral bonuses
  • charitable donation matching
  • allowances for eligible roles
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