Consultant, Communication Consulting Practice

Gallagher•New York, NY

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Every business knows that a passionate workforce is infinitely more productive than one packed with people counting down the seconds from nine to five. But how do you get employees genuinely fired up about work? Well, that’s where we come in. At Gallagher, we’re much more than emails and home mailers. We’re driving behaviour change at scale for some of the biggest household names on the planet. Could you launch a mental health campaign for the world’s biggest sportswear brand? Do you have what it takes to change perceptions about healthcare? Have you got the persuasive power to convert millennials from frivolous consumers to long-term savers? We’re on the hunt for fresh perspectives and new ideas to revolutionize the way we reach over 40 million people every single year. Join our 240-strong multinational team of passionate employee communicators and start making a difference today. As a member of our US Communication Consulting Practice, you’ll be part of client teams dedicated to helping improve engagement, attraction and retention through creative benefits and well-being communication. The Consultant, Communications Consulting Practice, is a hands-on project manager and writer responsible for driving behavior change for global brands through world-class strategic planning and executional excellence, overseeing complex projects from concept to delivery. You have a passion for communication and a natural ability to write the right message and choose the right medium for your audience. You understand the client’s strategic goals and the problem you are trying to solve for their employees and their business. You strive to create beautiful, relevant experiences that deliver results. You will work with your project teams to ensure all deliverables are of the highest quality and are delivered on time and on budget. Check out our latest showreel.

Requirements

Proficiency in Microsoft PowerPoint, Word, Excel and Adobe Acrobat.
Knowledge of Human Resources (e.g., benefits, compensation, change management) and communication business (e.g., content, design, production, technology).
Experience: 5+ years of work experience in communications and/or Human Resources. Likely to come from corporate communications, public relations, journalism, advertising, marketing, corporate benefits, or benefits industry. Consulting background preferred.
Education:Bachelor’s degree, preferably in English, business, communications, or a related field.
A "can-do" attitude, excellent communication skills (written and oral), and the ability to work efficiently in a remote, multi-time-zone setting. Must also be able to juggle multiple projects and deliverables simultaneously.

Nice To Haves

Certifications (e.g., CEBS and/or investment/finance related) and industry affiliations (e.g., IABC, IFEBP) are a plus but not required.

Responsibilities

Create, edit or manage content for client deliverables that are designed to engage employees, aid understanding, and drive desired behaviors. This includes ensuring consistency, accuracy, and appropriate tone, as well as reviewing the work of less experienced colleagues.
Attend client meetings to gather information, establish needs, clarify expectations, develop strategies, and obtain feedback.
Assist senior staff with the creation and management of project schedules and budgets (production, consulting and design costs).
Manage mid-size projects (i.e. $50K and below) or key milestones for larger projects, with the guidance of senior staff. This includes overseeing aspects of the execution of a communication campaign (e.g., drafting, approvals, design, production).
Serve as a day-to-day client contact for questions, feedback, project updates, and/or information requests, with supervision by senior staff.
Demonstrate an understanding of the communication process as well communication issues pertinent to client projects.
Educate clients on content and design elements and how they can help achieve indicated communication goals.
Support the expansion of client relationships by reviewing project activity, advising team members of project changes, and identifying opportunities for growth.
Assist with new business development, including research and concept development for proposals and presentations.
Aid in the timely preparation and submission of bills.
Develop project estimates, schedules, and facilitate approvals.
Work collaboratively and effectively with the internal project team to come up with effective solutions that meet client needs and deadlines.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program