Consultant - Business Solutions (Solutions Analyst)

Maximus
•$88,000 - $119,000•Remote

About The Position

Are you a strategic problem-solver who thrives on turning complex challenges into actionable solutions? Maximus is seeking a Solutions Analyst to partner with stakeholders, drive operational improvements, support solution design, and develop innovative strategies that enhance program performance. This role combines analytical expertise, consulting skills, and business acumen to deliver impactful results across diverse and complex initiatives. This is a remote opportunity!

Requirements

  • Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
  • Supporting solution design, business process analysis, proposal development, operational improvement, or consulting work for complex programs.
  • Ability to translate business requirements, client needs, and SME input into clear solution components, process flows, staffing considerations, client-ready narratives, and presentation materials.
  • Reliable high-speed internet service
  • Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
  • Minimum 5 Mpbs upload speeds

Nice To Haves

  • Experience in government health and human services, contact center, eligibility, appeals/fair hearings, Medicaid, SNAP, unemployment insurance, workforce services, or similar public-sector/service delivery environments preferred.

Responsibilities

  • Support Solution Leads and Senior Solution Leads by producing analyses, models, forecasts, and documentation needed to develop complete, compliant, and executable solutions.
  • Maintain volumetric models, workload forecasts, staffing calculations, operational demand projections, and other analytical tools used across pursuits.
  • Quantify solution impacts, cost drivers, return on investment, value realization, and operational implications to support solution development and decision-making by Solution Leads.
  • Evaluate alternative solution approaches through structured analysis, scenario modeling, and comparison of operational, financial, and delivery impacts.
  • Document assumptions, supporting rationale, data sources, calculations, constraints, risks, and dependencies for solution models and analyses.
  • Validate operational feasibility of proposed solution components by analyzing volumes, staffing needs, workflows, service levels, implementation considerations, and known constraints.
  • Use AI, automation, standardized tools, and reusable methods to scale analytical support across multiple opportunities.
  • Build and maintain accelerators, templates, dashboards, models, and other reusable assets that improve speed, quality, and consistency across pursuits.
  • Improve consistency of analytical approaches by standardizing data sources, assumptions, formulas, model structures, and documentation practices.
  • Complete intake forms, templates, partner documentation, and other administrative deliverables required to support solution development.
  • Collect, organize, and track inputs required from internal solution partners, including operations, pricing, compliance, security, delivery, and other subject matter experts.
  • Maintain analytical repositories, knowledge assets, historical pursuit data, and reusable reference materials to support future solution development efforts.
  • Support business solution development for pursuits, client opportunities, and internal transformation efforts by gathering requirements, documenting business processes, supporting operating model development, and creating proposal-ready content.
  • Work with operations, technology, pricing, business solutions, proposal, and subject matter experts to translate client needs into practical solution components, process flows, staffing considerations, implementation assumptions, and presentation materials.
  • Conduct research, synthesize inputs, identify solution gaps, and help prepare clear, client-ready narratives, graphics, tables, and supporting documentation.

Benefits

  • bonus opportunities yearly
  • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
  • Life insurance benefits
  • discounts on Auto, Home, Renter's, and Pet insurance.
  • 401K Retirement Savings plan
  • Company Matching
  • UTO
  • Holidays
  • sick leave
  • Short- and Long-Term Disability coverage.
  • Employee Assistance Program (EAP).
  • Recognition Platform
  • Tuition Reimbursement
  • Employee Perks and Discounts
  • Maximus Wellness Program and Resources
  • Professional Development Opportunities
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